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Teller/Rider (Kuala Lumpur & Johor Bahru Bukit Indah)
Location:
- Klang Valley: Pandan Indah, Sungai Buloh and Port Klang
- Johor: Bukit Indah
- Execute foreign currency exchange transactions accurately and efficiently
- Handle cash transactions (buy/sell) in accordance with approved exchange rates
- Verify customer identity and transaction purpose as required
- Provide clear information on rates, fees, and transaction requirements
- Maintain a professional, courteous front-line presence at all times
- Perform KYC / CDD checks in line with BNM AML/CFT requirements
- Identify, escalate, and report suspicious or unusual transactions to supervisors
- Ensure transaction limits, thresholds, and documentation requirements are strictly followed
- Adhere to internal SOPs, BNM policy documents, and outlet compliance manuals
- Manage daily cash balancing, opening and closing of tills
- Ensure proper counting, storage, and safeguarding of cash and foreign currencies
- Assist in end-of-day reconciliation and reporting
- Immediately report discrepancies, shortages, or irregularities
- Managing logistics on cash
- Accurately input transactions into the money changing system
- Maintain proper transaction records, receipts, and customer documentation
- Support audits, inspections, and compliance reviews when required
Minimum Requirements
● SPM / Diploma / Certificate (any discipline)● Prior experience in money changer, remittance, banking, or financial services is preferred
● Basic understanding of AML/CFT, KYC, and regulatory compliance (training provided if required)
● Comfortable handling cash and working with transaction systems
Skills & Competencies:
● Strong attention to detail and numerical accuracy
● High integrity and trustworthiness
● Good communication skills in English and Bahasa Malaysia
● Ability to follow procedures and compliance requirements strictly
● Willingness to work shifts, weekends, or public holidays (if applicable)
