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Retail Assistant
We at CeX WeBuy Entertainment Private Limited are looking for a Retail Assistant for Stores.
Company Introduction:
Founded in 1992, CeX is a leading UK based retail chain having operations in multiple territories across the globe with a strong foothold in the domain for the past 2 decades. Serving customers through more than 600+ stores in the UK, Spain, Ireland, Australia, Portugal, Netherlands, Poland, Mexico, India, Italy and Canarias with a manpower strength of over 5000+ employees. We trade games, blu rays, gadgets,mobile phones, computing products, and flat panel technology, providing a unique 2-way service.
To know more about our company please visit: www.webuy.com
Responsibility The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service, and ensuring that the store is clean and its stock well-maintained.
They will ideally possess knowledge and experience in electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them.
Responsibilities:
- Greet and provide customers with our services and assistance.
- Address customer service issues such as concerns, queries, or complaints confidently.
- Process sales and purchase transactions on the POS (Point of Sale).
- Examine, evaluate, and test all stock bought in as per purchase SOPs.
- Ensure the store and its inventory are always neat, clean, and organized.
- Ensure that all products are properly displayed and priced.
- Take stock and reorganize merchandise as needed.
- Provide product knowledge to customers.
- Adhere to and follow all store policies, systems, and procedures.
Job Requirements
Requirements
- Able to work shifts on weekends and public holidays
- Good communication skills in English and Bahasa Malaysia
- Prior experience in retail or customer service is preferred
- Experience and passion in consumer and gaming electronics is an added advantage.
- Team player and eager to develop and grow in the retail industry.
- Minimum SPM or equivalent.
Benefits
- Employee discounts at all CeX stores globally
- Store performance and KPI-based bonuses
- Overtime (OT)
- Medical insurance coverage
- Birthday leave
- Season parking
