Remote ServiceNow Architect

<p>Required Skills & Experience</p><p><br></p><p>8+ years of relevant experience with a Bachelor's degree OR - 10+ years of relevant experience without a degree</p><p>- 10-12+ years of hands-on ServiceNow experience</p><p>- 2-3+ years of experience serving in a ServiceNow Architect capacity</p><p>- Strong understanding of ServiceNow platform architecture, design principles, and governance</p><p>- Experience implementing and supporting multiple ServiceNow products and modules</p><p>- Proven ability to communicate effectively with executive leadership, business stakeholders, and technical teams</p><p>- Demonstrated ability to work independently and drive architectural decisions in complex enterprise environments</p><p>- Strong analytical, problem-solving, and critical-thinking skills</p><p>- Experience with the software development lifecycle (SDLC), requirements gathering, solution design, implementation, and support</p><p>- Experience analyzing large datasets and leveraging insights to drive business and technology decisions</p><p>- Ability to lead large projects, influence technical direction, and mentor less experienced team members</p><p><br></p><p>Nice to Have Skills & Experience</p><p><br></p><p>ServiceNow Certified Architect certification</p><p>Experience across multiple ServiceNow modules, including:</p><p>IT Service Management (ITSM)</p><p>Strategic Portfolio Management (SPM)</p><p>Field Service Management (FSM)</p><p>IT Operations Management (ITOM)</p><p>Integrated Risk Management (IRM)</p><p>Enterprise Architecture (EA)</p><p>Experience with ServiceNow Analytics, reporting, dashboards, and performance metrics</p><p>Exposure to ServiceNow AI capabilities, Virtual Agent, and automation initiatives</p><p>Knowledge of enterprise technologies such as cloud platforms, infrastructure modernization, AI, IoT, edge computing, or emerging technologies</p><p>Prior experience supporting enterprise-scale digital transformation initiatives</p><p>Experience establishing platform standards, governance frameworks, and architectural best practices across large organizations</p><p><br></p><p>Job Description</p><p><br></p><p>Insight Global is seeking a ServiceNow Domain Architect to lead the design, strategy, and evolution of enterprise-wide ServiceNow solutions. This individual will serve as a key technical leader responsible for aligning ServiceNow capabilities with business objectives, ensuring scalable architecture, and driving platform modernization initiatives.</p><p><br></p><p>The ideal candidate will have deep expertise across the ServiceNow ecosystem and will partner closely with both technical and business stakeholders to define future-state architecture, establish best practices, and support large-scale platform implementations. This role requires a strategic thinker who can guide technical decision-making, evaluate emerging technologies, and help organizations maximize their ServiceNow investment.</p><p><br></p><p>Additional responsibilities include:</p><p><br></p><p>- Designing and maintaining enterprise-level ServiceNow architecture and roadmap strategies</p><p>- Providing technical leadership and guidance for complex platform implementations and enhancements</p><p>- Collaborating with cross-functional teams to align technology solutions with business goals</p><p>- Establishing architecture standards, governance, and best practices across the platform</p><p>- Supporting large-scale projects with minimal oversight while mentoring junior team members</p><p>- Evaluating platform capabilities, integrations, automation opportunities, and AI-driven solutions</p><p>- Analyzing complex business and technical challenges and providing scalable solutions</p><p>- Contributing to data analysis, reporting, and platform optimization initiatives</p><p><br></p><p>Compensation:</p><p><br></p><p>$150,000.00 to $160,000.00 per year annual salary.</p><p><br></p><p>Exact compensation may vary based on several factors, including skills, experience, and education.</p><p><br></p><p>Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.</p>

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