Remote New Job Opening: Part Time Insurance Customer Service Representative in Clive, IA


Job Description


Job Advertisement: Part-Time Customer Service Representative (CSR)


Job Summary


Seeking a motivated and detail-oriented Part-Time Customer Service Representative (CSR) to join a growing team. This role offers the potential to transition into a full-time position for the right candidate. The CSR will primarily handle endorsements, policy changes, and reviews of policy renewals, while providing backend administrative support. This is a fully remote position, with a preference for candidates located in Iowa, Wisconsin, Minnesota, Illinois, Nebraska, or the Kansas City area.


Compensation Package



  • Hourly Rate: $25–$30 per hour (for part-time)

  • Hours: 20–30 hours per week


Responsibilities



  • Process endorsements and policy changes efficiently and accurately.

  • Conduct reviews of policy renewals to ensure compliance and accuracy.

  • Provide backend administrative support to assist with daily operations.

  • Collaborate with team members to ensure smooth workflow and customer satisfaction.

  • Assist with quoting new and renewal business as needed.


Qualifications/Requirements



  • Education: Bachelor’s degree required (insurance experience is not mandatory but is a plus).

  • Experience: Prior experience in underwriting, claims, or other insurance-related roles is advantageous but not required.

  • Technical Skills: Familiarity with relevant software tools is preferred.

  • Soft Skills:

    • Teachable and eager to learn.

    • Self-motivated with the ability to work independently.

    • Strong organizational and time-management skills.

    • Excellent communication and interpersonal abilities.




Additional Information



  • Work Environment: Fully remote. Candidates must have a reliable home office setup.

  • Equipment: Candidates are expected to provide their own equipment.

  • Training: Comprehensive onboarding and training will be provided to ensure success in the role.


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