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[Remote] Delivery Operations Billing and Reporting Support Analyst
Note: The job is a remote job and is open to candidates in USA. Xerox is hiring a Delivery Operations Billing and Reporting Support Analyst to manage billing documentation and financial reporting for a multi-faceted account. The role handles customer requests and engagements, validates charges and invoices, and supports reporting and project management tasks.
Responsibilities
- Daily Excel work includes billing detail and financial reporting
- Candidate will need to respond to all customer related billing and financial reporting requests on a daily basis
- Candidate will work closely with Xerox SDM (Service Delivery Manager) for all Xerox reporting needs
- Manage and address daily client calls and client engagements
- Project Management task/support
- Responsible for all billing activity and reporting data for a multi-faceted account with a large number of clients
- Work directly with vendors to validate invoices and dollar amounts/bill accordingly
- Work directly with customers to validate individual charges
- Respond quickly to all customer questions
- Work closely with account team on all aspects of billing and reporting
Skills
- Extensive and above average to expert level skill set in Excel
- Extensive and above average to expert level skill set in Access
- Familiar and use functions such as “average” “sum” as well as using V lookup, pivot tables, and overall
- Functional expertise in Excel
- Ability to validate all charges on a monthly basis and cross-reference all items via Excel spreadsheet
- Extensive knowledge of Excel in order to perform all functions required of account, double and triple check all items before submission and validation of final results for billing
- Extensive Word and PowerPoint skills
- Ability to create PowerPoint presentations using account Xerox data in an easy-to-understand format
- An understanding of reading and interpreting profit and loss statements to validate expenses and determine any errors in reporting
Benefits
- This job can be done remote/virtually.
- Employees are also afforded a comprehensive suite of benefits.
Company Overview