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Medical Billing and Collections Specialist at H2 Health: 100% Remote (Jacksonville, FL)

Title: Medical Billing & Collections Specialist

Location: Jacksonville FL US

Job Description:

Medical Billing & Collections Specialist | Full-time | Remote

At H2 Health, we understand that efficient billing and collections are vital to ensuring our patients receive the best care without financial barriers. Join H2 Health's revenue cycle team, where accuracy and efficiency drive our mission to support outstanding healthcare delivery. At H2 Health, we’re clinician-led and people-focused, with a commitment to clean systems, clear expectations, and no-nonsense transparency. If you’re passionate about supporting patient care behind the scenes, this is your opportunity to make a difference.

Your Role:

In this role, you'll be responsible for overseeing the entire billing lifecycle, from claim submission through collections, while maintaining strong communication with patients and payers.

Submit timely and accurate medical claims to third-party payers (including Medicare, Medicaid, and commercial insurances)
Process billing for Physical Therapy (PT) and Applied Behavior Analysis (ABA) services across multiple locations
Monitor and follow up on outstanding accounts receivable to ensure prompt payment
Research and resolve billing issues, denials, and rejected claims
Post patient payments, refunds, and adjustments; ensure proper ledger documentation
Maintain detailed notes in patient accounts per internal policy and billing procedures
Respond to patient or payer inquiries related to account balances
Support clean claim processes by flagging fee schedule discrepancies or data entry errors
Collaborate with internal teams to clarify documentation, authorizations, and payer requirements
Maintain compliance with HIPAA and internal confidentiality standards

Requirements

High school diploma or equivalent; Associate’s degree or certification in medical billing preferred

Minimum of 2 years of experience in medical billing and collections
Familiarity with Raintree EMR or other electronic billing systems is a plus.
Prior experience billing for Physical Therapist and/or Applied Behavior is highly desirable.
Understanding of payer policies, including Medicare, Medicaid, and commercial insurers.
Strong attention to detail, time management, and follow-through.
Ability to work independently in a collaborative office environment.

Join us at H2 Health and be a part of a team that prioritizes patient care and financial integrity!

Benefits

Why H2 Health?

We’re more than a workplace, we’re a community.