Remote Customer Service Representative

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Back to blog

Other Jobs To Apply

Senior Fashion Retail Delivery Lead (Remote | 30%+ Travel)

German Speaking Customer Support Representative (Remote in Greece)

Retail - Full Time Customer Experience Coordinator

Remote Amazon Brand Manager - International Growth & P&L

24/7 Data Center Technician (Hardware & Network)

Retail Co-Manager - Now Hiring

Senior Web3 Engineer — Full-Stack (Go/TS) | Remote

Data Entry From Home

Shop and Deliver - No Experience Required

Work From Home Customer Service Rep

Claims Adjuster - Large Loss Injury Litigation

Customer Care Advocate, Full Time Hybrid- Various shifts W/ weekends, Willowbrook, TX

Costco Hiring Near Me, Costco Seasonal Data Entry, Costco

Entry-Level Marketing Role - Colombia

(Part-Time Remote) Amazon Online Chat Jobs - (Work From Home)

Customer Service Trainer

Work from home Ups Data Entry Work From Home Job – Hiring Now Job ID- 589 Job ID- 2782

Total 1,245 Netflix Remote Jobs, Netflix Work From Home Jobs Salary $/25 Hour - VacancyGlobal

Work From Home

Medical Coder- Fulltime - Remote Position

Job Title: Entry-Level Remote Data Entry Associate – $21/Hour – Entertainment & Media Industry

Basic Data Entry Clerk Wanted - Typing / Work From Home 25 Words Per Minute Input

Freelance Typing Jobs Online - Start Working Today

Registered Nurse Care Coach

FedEx Part-Time Remote Jobs – No Experience Needed

Delta Airlines Job Openings Near Me

Outside Sales Representative - Southwest

Account Manager (Remote Work)

Amazon Prime Delivery Driver $18-$26/hr

Part-Time Warehouse- Fulfillment

Entry-Level Work From Home Role | Simple Tasks | Start Anytime

Apple Remote (Data Entry, Advance Level Job)

Seasoned Overnight Remote Customer Support Specialist – Night Shift Chat Agent, $25–$35 per Hour, No Experience Required

American Airlines Remote Jobs, American Airlines Work From Home Apply For The Best Job (Custome[...]

remote jobs near me no phone calls

Remote Messaging Support Specialist (Chat & Email)

Walmart Work From Home (Remote) @ Get Dream Job

Cookie Crew

Medical Billers Remote Needed

Care Manager RN (Remote) | Remote nursing jobs

Non-Licensed Optician

Data Center Manager, Data Center Operations

Amazon Customer Service - Work From Home $16-$24/hr

Project & Administrative Support Virtual Assistant

FT Customer Service Travel Specialist - Work From Home

(Reviewer) Netflix Job Openings Application $335/Hours – Job ID- 404 Job ID- 2577

Flexible Remote Customer Service Role - Earn Up to 19 Per Hour - Full-time / Part-time

Chat Support Agent (Remote) - 15 - 18/hr

Easy Online Typing Jobs - Work at Your Own Schedule