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FCM Inside Account Manager - UK / EU Remote
<p><img src="https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/1ed8df75-0e95-47ce-8d37-0f9ee668fae0.png" alt="" align=""></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>About FCM</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">FCM is more than a global travel management company with 24/7 support in 100+ countries. We’re a movement—6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving—we make it smoother, smarter, and bolder. Certified as a great place to work and fuelled by an alternative mindset, we embrace change, challenge convention, and do things differently. This is FCM—where different happens.</span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>About You</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">As an Account Manager, you will be responsible for significant revenue retention, identification of growth opportunities, commercial negotiation and delivering a winning strategy for FCM’s largest corporate customers. Using the Service Level Agreement you will drive common service delivery to the client and ensure consistent interpretation and administration of travel policy, including negotiated supplier deals, and business plans to execute client goals. You will be a strong team member and work effectively with the sales team to assist with new business while playing an active role in winning new accounts.</span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Qualifications</strong></span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">2 years minimum client/account relationship or sales management experience</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Thorough understanding of business travel and ideally GDS and other travel systems</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Demonstrated strong time management skills and attention to detail</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Demonstrated superior negotiation skills</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Highly developed analytical and presentational skills</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Ability to articulate knowledge about products, services and value proposition to customers</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Highly tuned interpersonal skills</span></li> </ul> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>What's in it for you</strong>.</span></p> <ul type="disc"> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Exclusive Travel Discounts:</strong> As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Career Development:</strong> With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Vibrant Culture & industry-renowned social events:</strong> Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Active Hour:</strong> Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Comprehensive Health Cash Plan:</strong> Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Health & Wellbeing Challenges:</strong> Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>Financial Wellbeing Support:</strong> Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><strong>And Much More:</strong> Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.</span></li> </ul> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><em>Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.</em></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt"><em>We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at <span dir="ltr"><a title="mailto:recruitmentuk@flightcentre.co.uk" href="mailto:RecruitmentUK@flightcentre.co.uk" target="_blank" rel="noopener noreferrer">RecruitmentUK@flightcentre.co.uk</a>.</span></em></span></p> <p> </p> <p><img src="https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/b8d47e04-20ca-46d9-9f8a-e2c1c1e5bebe.png" alt="" align=""></p>