VP, TPM

<strong>About Us<br><br><br><br></strong>Join us in inspiring everyone to express their unique beauty.<br><br>IPSY is the beauty industry’s most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day.<br><br>We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers.<br><br>We're proud to be a <strong>remote-first company.</strong> Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life—not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually.<br><br><strong>United States Remote:</strong> Remote positions which may be performed in any of the states where IPSY has established a Business presence: <strong>Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, North Carolina, New York, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice<br><br></strong><strong>Beware job scams! </strong>IPSY recruiters only use @ipsy.com email addresses. We <strong>do not </strong>interview via text/message/Teams. We don't ask for software downloads (except Zoom) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and <em>recruiting@ipsy.com. <br><br></em><strong>About the Role:<br><br></strong>IPSY is seeking a VP, TPM to act as a trusted partner to the CTO and to lead the centralized TPM function across our technology organization. This is a hybrid role that blends the strategic foresight of a Chief of Staff, the executional rigor of a Head of PMO, and the technical, metrics-driven mindset of a Digital Operational Excellence leader — applied to a high-volume, high-growth e-commerce and subscription-commerce platform.<br><br>The VP, TPM will own the portfolio of strategic technology programs — platform modernization, checkout and payments, fulfillment, personalization, and subscription systems — while building the operating rhythm, governance, and instrumentation that let engineering, product, data, and operations move fast without breaking things. This role is ideal for a hands-on, technically fluent leader who is equally comfortable in a board deck and in a postmortem, and who understands what it takes to run a consumer digital platform at scale, including through peak commerce events.<br><br>As IPSY executes a technology transformation — from platform modernization to business acceleration — this role ensures the org executes with focus, scales with discipline, operates with technical excellence, and treats reliability and customer experience as first-class business metrics.<br><br><strong>This position reports to the Chief Technology Officer and can be fully remote from any U.S. state where IPSY is authorized to hire.<br><br></strong><strong>What You’ll Be Doing:<br><br></strong>Strategic Execution & CTO Enablement<br><br><ul><li>Drive annual planning, OKR alignment, and progress tracking across the technology organization.</li><li>Take on sensitive, fast-moving cross-department initiatives that need discretion and the ability to pull the right people together quickly.<br><br></li></ul>Program & Portfolio Leadership<br><br><ul><li>Lead the centralized PMO function; define and implement its vision, operating model, and governance framework.</li><li>Define and manage a portfolio of strategic initiatives spanning platform modernization, checkout/payments, fulfillment, personalization, subscription systems, and experience transformation.</li><li>Build the operating framework the org uses to prioritize work, track milestones, resolve dependencies, manage budget, and flag risk before it becomes a problem.</li><li>Keep Business, Engineering, Product, Data, and Infrastructure pulling in the same direction on scope, sequencing, and delivery dates.</li><li>Build and lead a high-performing team of project/program managers; establish standardized methodologies (Agile, hybrid, stage-gate) fit to each program type.</li><li>Drive end-to-end execution of complex, cross-functional programs (e.g., platform enhancements, personalization, fulfillment optimization).</li><li>Introduce best practices, tools, and technologies to enhance execution (e.g., Jira, Asana, Smartsheet, portfolio tools).<br><br></li></ul>Agile & Product Enablement<br><br><ul><li>Partner with Product and Engineering leadership to strengthen Agile practices and delivery predictability.</li><li>Support roadmap planning, backlog prioritization, and release governance.</li><li>Enable data-driven decision-making and iterative delivery models.<br><br></li></ul>Digital Operational Excellence & Technical Fluency<br><br><ul><li>Own team oversight of Digital Operations and Site Event Operations, ensuring platform reliability, operational readiness, and flawless execution of peak commerce and site events.</li><li>Drive the design and adoption of digital operational best practices across platform engineering, QA, SRE, and support.</li><li>Define and own key digital operational performance KPIs (e.g., uptime, page load time, deployment frequency, incident MTTR, and error rates).</li><li>Lead continuous improvement rituals (retrospectives, postmortems, tooling upgrades) to reduce friction and improve delivery velocity.</li><li>Ensure the PMO risk framework accounts for payment/PCI-DSS compliance, data privacy, and third-party vendor risk (payment gateways, fulfillment/3PL partners).<br><br></li></ul>Resource Management & Capacity Planning<br><br><ul><li>Establish and lead enterprise resource management practices to support effective portfolio execution.</li><li>Maintain a centralized view of resource capacity, demand, and allocation across all strategic initiatives; provide forward-looking capacity forecasts to inform prioritization, sequencing, and trade-off decisions.</li><li>Partner with functional leaders (Product, Engineering, Marketing, Operations, Data) to align staffing plans with prioritized work.</li><li>Identify resource constraints and recommend solutions (reallocation, hiring, outsourcing, reprioritization); enable scenario planning to assess the impact of new initiatives on existing commitments and trade-offs.</li><li>Implement tools and processes to track resource utilization, skill alignment, and availability in real time.</li><li>Ensure resource plans are directly tied to portfolio outcomes, timelines, and financial targets.<br><br></li></ul>Financial & Performance Management<br><br><ul><li>Oversee portfolio-level budgeting and forecasting.</li><li>Track and report on delivery timelines, cost performance, ROI, and business outcomes; establish KPIs and OKRs linked to strategic initiatives.<br><br></li></ul>Organizational Health, Risk, Governance & Communication<br><br><ul><li>Build a culture of transparency, delivery accountability, and technical/operational excellence.</li><li>Foster a culture of accountability, continuous improvement, and delivery excellence.<br><br></li></ul>Team Development & People Leadership<br><br><ul><li>Build, mentor, and scale a high-performing project/program management team; define clear roles, career paths, and development plans.</li><li>Provide ongoing coaching, feedback, and performance management aligned to organizational goals.</li><li>Lead change management efforts to improve adoption of PMO practices.<br><br></li></ul><strong>What We Are Looking For:<br><br></strong><ul><li>Bachelor's degree in Business, Engineering, Computer Science, or related field 12+ years of experience in technology leadership spanning strategy, program management, and digital operations, with 5+ years in a PMO </li><li>Proven track record supporting executive leaders (ideally a CTO and scaling operational capability in high-growth environments.</li><li>Experience in consumer-facing digital products, e-commerce, or subscription-commerce platforms preferred</li><li>Fluent in how digital platforms actually ship and get measured — delivery mechanics, instrumentation, engineering culture — and able to translate that across the org.</li><li>Hands-on fluency with delivery and collaboration tools: Jira, Confluence, Asana, Smartsheet, Monday.com.</li><li>Comfortable in technical conversations with engineering and SRE teams on architecture trade-offs, incident response, and system performance — without needing to write production code.</li><li>Systems thinking and decision-making in ambiguous, fast-moving environments; adept at moving between 30,000-foot strategy and 3-foot daily execution.</li><li>Skilled in cross-functional alignment and influence without direct authority.</li><li>Strong financial acumen (budgeting, ROI, prioritization) and ability to design scalable governance models.</li><li>Strong executive presence; strong written and verbal communication, able to synthesize technical and business context for a executive -level audience.<br><br></li></ul><strong>Bonus if You Have:<br><br></strong><ul><li>PMP, PgMP, or equivalent.</li><li>Agile certifications (e.g., SAFe, Scrum).<br><br></li></ul><strong>What We Offer: <br><br></strong><ul><li>Competitive base salary & bonus program</li><li>Medical, dental & vision insurance</li><li>401(k) plan with company match</li><li>Paid Time Off</li><li>Work from home flexibility</li><li>Free IPSY Extra subscription</li><li>Learning & development programs<br><br></li></ul><strong>EEO Statement:</strong> We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.<br><br>If you need reasonable accommodation in the application or employment process, please contact us.<br><br>Please review our California Privacy Notice.<br><br>Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.<br><br>Salary Range:: $225,000 USD - $275,000 USD<br><br>

Back to blog

Other Jobs To Apply

Remote Customer Support Specialist- Part Time & Full Time

PACS Admin with Site co-ordinator (reputed company and Divrad)

Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

**Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

Junior Level/ Entry Level Software Engineer (Remote)

Ramp Agent - Evening Shift

Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

Warehouse Associate - Night Shift- Immediate Hiring

reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

Nurse Consultant (Nursing Home Surveyor)

Warehouse Worker Job at Hayes Company LLC in Forney

SOC Analyst I (Remote)

Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

[Remote] DR Systems PACS Administrator / Specialist

-Work From Home Position | Entry-Level | Flexible Hours

Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

reputed company, Progressive Care, Per-diem

Remote Physical Therapist in ID

Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

HelpDesk (Customer Support)

Senior Technical Program Manager, Amazon Access - Apply

Entry Level Financial Protection Specialist (Remote)

[Remote] Epic- Clinical Service Desk Specialist-REMOTE

Work from Home as a Game Tester in the United States

Medical Scribe (Remote - Full Time) - Full-time

Part Time Package Handler (Twilight) - YVR Area

Lead Backend Developer – Aviation Systems (Remote, Full-Time)

Remote Cybersecurity Jobs - reputed company

Appeals Nurse (RN) Analyst (670084)

Dealer Development Manager (Nashville, TN)

Entry-Level Data Entry Specialist Remote

Part-Time Remote Typist/Data Entry Clerk

No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

**Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

Remote Product Support Representative (No Degree Required/High Paying)

Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

**Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

**Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

Weekend Job / Part-time Job - Online Tutor in Türkiye

[Remote] Business Operations Admin

Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

**Remote Admin Support - Data Entry Role at blithequark**

**Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

**Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**