Virtual Access Specialist

This a Full Remote job, the offer is available from: United States, Illinois (USA)

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Virtual Access Specialist acts as a non-clinical virtual resource that is available to educate and address Health Care Provider (HCP) questions about patient access.  This is a remote role that calls directly on HCP offices in the assigned, specific geography to address questions about patient access & reimbursement. Provides expertise on coverage and reimbursement barriers to better enhance the patient experience and effectively navigate the complexities of the local healthcare landscape and overcome access barriers. Responsibilities include educating HCPs about access and reimbursement via AbbVie approved support tools, advising HCPs on patient prescription status, program eligibility, and educating offices on payer processes and procedures. 

Specific Responsibilities:

  • Educate HCPs on patient support programs, including approved access and reimbursement through AbbVie support tools and services.
  • Be a subject matter expert on relevant local, regional, and national payer policies to appropriately educate providers on payer requirements.
  • Develop and sustain relationships with relevant providers within the territory. Utilize strong communication skills to facilitate clear, concise, and efficient information exchanges with Field Reimbursement Managers (FRMs), HCPs, and other stakeholders.
  • Effectively work in a high cross-matrix environment, implementing appropriate ways of working communication with teams in sales, market access, patient service peers, to update HCPs on Rx status and program eligibility.
  • Demonstrate agility to effectively incorporate the use of approved resources and data to appropriately support HCP education initiatives that enhance the patient’s experience.
  • Identify and report back payer trends related for approved products to Patient Services and market access account management teams.
  • Take ownership of process improvement initiatives, continuously seeking ways to enhance system efficiency and patient access strategies.

Qualifications

  • Bachelor’s degree or Associate degree in fields such as biological sciences, pharmacy, business related field, or equivalent preferred.
  • 3-5 years of experience in account management, payer account management, and/or access and reimbursement.
  • Thorough understanding of payer policy processes, published criteria and documentation for coverage, coding, prior authorization, and appeal processes.
  • Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services.
  • Comprehensive understanding of commercial and governmental payer access dynamics
  • Strong communicator with proven ability to navigate cross-matrix environments, ensuring clear, concise, and timely information exchange between internal and external stakeholders to drive alignment.
  • Utilize critical thinking to assess and prioritize workloads at the account level, ensuring optimal resource allocation and seamless operations

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to  participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company's sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

This offer from "AbbVie" has been enriched by Jobgether.com and got a 0% flex score.
Back to blog

Other Jobs To Apply

Basic Data Entry Clerk Wanted - Typing / Work From Home 25 Words Per Minute Input

Remote Data Entry Specialist

Principal Compliance Tester

Work From Home Customer Support Agent – Flexible Schedule

Regional Solutions Consultant- Print Sales

-Remote Entry Level Position With No Experience Needed

Audio Transcription Specialist

Remote Medical Billing Assistant / Care Scheduler

Remote Online Language Tutor Jobs in the USA

Remote - Tech & Sales Support Representative

UPS Data Entry Clerk (Entry Level/No Experience)

Inbound Sales Call Center Representative

Beginner-Friendly Remote Jobs – Start Right Away

Chat Support Agent (Remote) - 15 - 18/hr

Sr Network Engineer (ScienceLogic Skylar One)

amazon flex $15+/ Hour (Sign on Bonus)!

Lead Associate - Flexible, Fast-Paced Warehouse Ops

Medical Transcriptionist Training Webinar - Work from Home Opportunity

Inbound Patient Account Services Coordinator (Remote)

Remote Entry-Level Customer Support – No Experience Required

Remote Financial Management (FM) Palantir Data Analyst (Analyst and Manager Levels), Department of

Senior Applied Scientist II, Trust & Safety (BK, SF, or Remote)

Short Term Planning Analyst

Communications Systems & Ops. Specialist

Director of Engineering - Content Platform (Catalog)

Senior Client Partner

Landman Project Manager – Oil and Gas

Manager, Social

Senior Director, Customer Success (RapidScale) (Remote)

[Remote] Selection and Assessment Consultant

Class A CDL Line Haul Mileage Driver

Remote Compliance Analyst Automotive Imports

Logistics Driver

Remote Implementation Analyst – Supply Chain & Automation

Network Engineer – WAN/SD-WAN Specialist (Anchorage)

Data Scientist

Lubricants Lab QA Technician Hybrid/Remote Ready

Business Consultant, CNG & RNG

Commercial Analyst / Associate

Assistant Manager

Crew - Prep or Closing Shifts

Procurement Senior Manager - Indirects NA MRO Services Lead

Clinical Research Associate I – Oncology

Senior Oncology Account Specialist, Breast Cancer (Remote)

Director, US Marketing - Ottava

Applications Service Delivery Analytics Specialist at 3M: 100% Remote (Maplewood, MN)

Subcontract Management Sr (HYBRID TELEWORK)

Virtual Account Sales Representative (Remote)

Senior Product Manager, In-Store Ad Products

Early ID Program - Investment Banking, Fall 2026 - San Francisco Healthcare