Veterinary Care Representative

VETERINARY CARE REPRESENTATIVE Location: Richardson, TX Job Description: Veterinary Care Representative (Remote) Pay: $17.50/hour Remote: Must reside in one of the following states -- Arizona, Florida, Texas Chewy Veterinary Care is hiring full-time Veterinary Care Representatives to support pet parents and veterinary practices through compassionate, high-quality customer service. This role is primarily remote but requires living within a commutable distance to our local-area practices for occasional in-person support. If you enjoy helping others, working with pets, and engaging in meaningful conversations, this could be the purr-fect opportunity! WHAT YOU’LL DO • Handle inbound calls from pet parents, veterinary practices, pharmacies, and vendors • Schedule, reschedule, and manage wellness, sick, surgical, and urgent appointments • Answer questions about services and assist with appointment-related needs • Conduct follow-ups and outreach for prior medical requests and authorizations • Research and resolve customer issues using active listening and problem-solving skills • Collaborate with teams and leaders using virtual tools (Zoom, Slack) WHAT YOU’LL NEED • 1–3+ years of small animal veterinary or related industry experience • Strong multitasking skills in a fast-paced, virtual call center environment • Comfort using multiple computer systems and navigating online resources • Flexibility to adjust schedule and work overtime as needed • Ability to maintain confidentiality and pass a background check REMOTE & TECHNICAL REQUIREMENTS • Dedicated, distraction-free workspace suitable for webcam use • Wired high-speed internet (30 Mbps download / 10 Mbps upload minimum) • Cell phone or tablet for two-factor authentication • Chewy provides all required equipment WHY CHEWY • Inclusive, supportive culture where you belong • Opportunities for growth and development • Competitive pay, medical & dental insurance, 401(k), and more • Chance to make a real difference for pets and their families Ready to Make a Difference? If you're a customer care professional who loves helping pet parents and is looking for a meaningful career in pet health protection, we’d love to hear from you! Apply today and help us provide peace of mind to pet families everywhere. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Back to blog

Other Jobs To Apply

Remote Customer Support Specialist- Part Time & Full Time

PACS Admin with Site co-ordinator (reputed company and Divrad)

Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

**Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

Junior Level/ Entry Level Software Engineer (Remote)

Ramp Agent - Evening Shift

Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

Warehouse Associate - Night Shift- Immediate Hiring

reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

Nurse Consultant (Nursing Home Surveyor)

Warehouse Worker Job at Hayes Company LLC in Forney

SOC Analyst I (Remote)

Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

[Remote] DR Systems PACS Administrator / Specialist

-Work From Home Position | Entry-Level | Flexible Hours

Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

reputed company, Progressive Care, Per-diem

Remote Physical Therapist in ID

Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

HelpDesk (Customer Support)

Senior Technical Program Manager, Amazon Access - Apply

Entry Level Financial Protection Specialist (Remote)

[Remote] Epic- Clinical Service Desk Specialist-REMOTE

Work from Home as a Game Tester in the United States

Medical Scribe (Remote - Full Time) - Full-time

Part Time Package Handler (Twilight) - YVR Area

Lead Backend Developer – Aviation Systems (Remote, Full-Time)

Remote Cybersecurity Jobs - reputed company

Appeals Nurse (RN) Analyst (670084)

Dealer Development Manager (Nashville, TN)

Entry-Level Data Entry Specialist Remote

Part-Time Remote Typist/Data Entry Clerk

No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

**Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

Remote Product Support Representative (No Degree Required/High Paying)

Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

**Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

**Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

Weekend Job / Part-time Job - Online Tutor in Türkiye

[Remote] Business Operations Admin

Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

**Remote Admin Support - Data Entry Role at blithequark**

**Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

**Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**