Support Technician

Job Description:

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!

Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.



Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.

NITTY GRITTY DETAILS:

  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
  • Assists Guests by repairing and maintaining amusements equipment in a timely manner.
  • Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
  • Assists the Guest with all requests and answers questions as needed and makes recommendations.
  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conducts merchandise inventory during and after shift, if applicable.
  • Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
  • Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
  • Properly positions and set up displays to increase Guest traffic and promote sales.
  • Assists in daily maintenance and organization of tech room and storage areas.
  • Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
  • Assists with general store maintenance as directed by management.
  • Assists other Team Members as needed.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
  • Technical and/or electrical skills preferred, but not required.
  • Must demonstrate ability to clearly communicate with Guests and other Team Members.
  • Must be at least 18 years of age.

Requirements

STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:

  • Work days, nights, and/or weekends as required.
  • Work off an extension ladder.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Dave and Buster's is proud to be an E-Verify Employer where required by law.

Salary

  • Compensation is from $17.7 - $18.7 per hour

Salary Range:

18.5
    22.8

    We are an equal opportunity employer and participate in E-Verify in states where required.

    Back to blog

    Other Jobs To Apply

    Remote Customer Support Specialist- Part Time & Full Time

    PACS Admin with Site co-ordinator (reputed company and Divrad)

    Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

    **Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

    Junior Level/ Entry Level Software Engineer (Remote)

    Ramp Agent - Evening Shift

    Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

    Warehouse Associate - Night Shift- Immediate Hiring

    reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

    Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

    Nurse Consultant (Nursing Home Surveyor)

    Warehouse Worker Job at Hayes Company LLC in Forney

    SOC Analyst I (Remote)

    Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

    Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

    [Remote] DR Systems PACS Administrator / Specialist

    -Work From Home Position | Entry-Level | Flexible Hours

    Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

    reputed company, Progressive Care, Per-diem

    Remote Physical Therapist in ID

    Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

    reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

    HelpDesk (Customer Support)

    Senior Technical Program Manager, Amazon Access - Apply

    Entry Level Financial Protection Specialist (Remote)

    [Remote] Epic- Clinical Service Desk Specialist-REMOTE

    Work from Home as a Game Tester in the United States

    Medical Scribe (Remote - Full Time) - Full-time

    Part Time Package Handler (Twilight) - YVR Area

    Lead Backend Developer – Aviation Systems (Remote, Full-Time)

    Remote Cybersecurity Jobs - reputed company

    Appeals Nurse (RN) Analyst (670084)

    Dealer Development Manager (Nashville, TN)

    Entry-Level Data Entry Specialist Remote

    Part-Time Remote Typist/Data Entry Clerk

    No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

    **Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

    Remote Product Support Representative (No Degree Required/High Paying)

    Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

    **Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

    **Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

    Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

    Weekend Job / Part-time Job - Online Tutor in Türkiye

    [Remote] Business Operations Admin

    Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

    Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

    **Remote Admin Support - Data Entry Role at blithequark**

    **Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

    Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

    **Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**