Support Specialist- Utilization Review/Full Time/Remote

Overview

Join to apply for the Support Specialist- Utilization Review/Full Time/Remote role at Henry Ford Health.

The support specialist is a key member of the centralized Utilization Review team, responsible for time‑sensitive authorization tracking and resolution.

Responsibilities

  • Obtain and track approvals, denials, and additional information requests from third‑party payers within the EMR.
  • Monitor the status of authorizations to ensure timely processing and resolution.

Qualifications

  • High School Diploma/G.E.D.
  • Working knowledge of computers and software systems; strong verbal and written communication and interpersonal skills to effectively achieve department outcomes.
  • Minimum one (1) year of experience in healthcare.
  • Experience working in Epic is preferred.

Additional Information

  • Organization: Corporate Services
  • Department: Ascension Central Util Mgt
  • Shift: Day Job
  • Employment type: Full-time
  • Union Code: Not Applicable
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