Store Sales Associate

CITITRENDS, Inc.
Position Description
Department: Store Operations
Title: Sales Associate
Reports To: Store Management
FLSA Status: Non-Exempt
Location: In Store
JOB SUMMARY
The Sales Associate is responsible for playing a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
KEY RESPONSIBILITIES/ OUTCOMES
    Processes freight
      Assisting with price changes/markdowns
        Balances register according to company policy
          Bags merchandise efficiently when completing a customer's transaction
            Handles all cash, checks and credit cards correctly and by company policy
              Obtains management approval when needed for returns, voids and checks
                Handles maintenance and housekeeping duties as assigned
                  Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
                    Follows all safety procedures
                      Must keep a professional, neat appearance, including wearing a name tag
                        Assists management in merchandising sales floor according to stock level.
                          Explains our exchange/refund policies to customers after transactions.
                            Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
                              Performs other duties as may be assigned.
                              REQUIRED SKILLS & ABILITIES
                                Excellent communication and organizational skills.
                                  Ability to work a flexible schedule including nights and weekends.
                                    Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
                                    EDUCATION & EXPERIENCE
                                      High school diploma or equivalent
                                      PHYSICAL REQUIREMENTS
                                      Sales Associates must work their scheduled hours per week and perform the essential physical functions listed below with or without accommodation.
                                        Squat/Kneel/Stoop (Frequent to continuous)
                                          Stand/Bend/Walk (Frequent to continuous)
                                            Twist (Occasional to Frequent)
                                              Reach above shoulder (Occasional to Frequent)
                                                Lift/Carry (Occasional to Frequent)
                                                  Push/Pull (Occasional to Frequent)
                                                    Use of hands (manual dexterity, grasping (Frequent to Continuous)
                                                    GENERAL INFORMATION
                                                    The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law are prohibited.
                                                    This role requires sound judgment, discretion, and the ability to operate effectively in a fast-paced, multi-location retail environment. Responsibilities may change based on business needs.
                                                    CITITRENDS is an equal opportunity employer.
                                                    Back to blog

                                                    Other Jobs To Apply

                                                    Remote Customer Support Specialist- Part Time & Full Time

                                                    PACS Admin with Site co-ordinator (reputed company and Divrad)

                                                    Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

                                                    **Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

                                                    Junior Level/ Entry Level Software Engineer (Remote)

                                                    Ramp Agent - Evening Shift

                                                    Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

                                                    Warehouse Associate - Night Shift- Immediate Hiring

                                                    reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

                                                    Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

                                                    Nurse Consultant (Nursing Home Surveyor)

                                                    Warehouse Worker Job at Hayes Company LLC in Forney

                                                    SOC Analyst I (Remote)

                                                    Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

                                                    Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

                                                    [Remote] DR Systems PACS Administrator / Specialist

                                                    -Work From Home Position | Entry-Level | Flexible Hours

                                                    Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

                                                    reputed company, Progressive Care, Per-diem

                                                    Remote Physical Therapist in ID

                                                    Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

                                                    reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

                                                    HelpDesk (Customer Support)

                                                    Senior Technical Program Manager, Amazon Access - Apply

                                                    Entry Level Financial Protection Specialist (Remote)

                                                    [Remote] Epic- Clinical Service Desk Specialist-REMOTE

                                                    Work from Home as a Game Tester in the United States

                                                    Medical Scribe (Remote - Full Time) - Full-time

                                                    Part Time Package Handler (Twilight) - YVR Area

                                                    Lead Backend Developer – Aviation Systems (Remote, Full-Time)

                                                    Remote Cybersecurity Jobs - reputed company

                                                    Appeals Nurse (RN) Analyst (670084)

                                                    Dealer Development Manager (Nashville, TN)

                                                    Entry-Level Data Entry Specialist Remote

                                                    Part-Time Remote Typist/Data Entry Clerk

                                                    No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

                                                    **Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

                                                    Remote Product Support Representative (No Degree Required/High Paying)

                                                    Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

                                                    **Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

                                                    **Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

                                                    Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

                                                    Weekend Job / Part-time Job - Online Tutor in Türkiye

                                                    [Remote] Business Operations Admin

                                                    Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

                                                    Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

                                                    **Remote Admin Support - Data Entry Role at blithequark**

                                                    **Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

                                                    Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

                                                    **Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**