Slack Administrator

Job Description:

  • Administer and govern our enterprise Slack workspace, including user provisioning, channel management, app permissions, and workspace settings.
  • Develop and manage the Slack/Salesforce FSC integration workstream in collaboration with the FSC development team.
  • Configure and manage Slack Connect channels to support external advisor and partner communications.
  • Evaluate, deploy, and manage Slack apps and workflow automations using Workflow Builder to drive efficiency for advisor operations teams.
  • Enforce compliance and data retention policies through close coordination with Legal, Compliance, and IT Security teams.
  • Monitor and analyze workspace usage, generating insights to inform and enhance our communication strategy.
  • Act as the internal subject matter expert and point of escalation for all Slack-related technical and usage issues.
  • Maintain up-to-date documentation for workspace configuration, integration architecture, and governance protocols.

Requirements:

  • 2+ years of experience administering Slack in an enterprise environment.
  • Proven experience managing Slack apps, bots, and workflow automations.
  • Deep understanding of Slack Enterprise Grid or Business+ administration features.
  • Familiarity with SSO/SCIM provisioning and identity management integrations.
  • Strong ability to navigate ambiguous ownership scenarios and define clear RACI roles across teams.

Benefits:

  • Health insurance
  • Retirement plans
  • Professional development opportunities
  • Bonuses
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