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Short-term Rental Virtual Assistant (Airbnb VA)
This a Full Remote job, the offer is available from: Asia, APAC, Philippines
š We're Hiring: Short-term Rental Virtual Assistant (Airbnb VA)
Company: Everything Virtual Assistant (EVA)
Position Type: Part-Time / Full-Time (Remote)
Location: Philippines-based applicants preferred
Ā
š About the Role
Everything Virtual Assistant (EVA) is looking for an experienced Short-term Rental Virtual Assistant (VA) to join our growing team. If you have hands-on experience with tools like Guesty and PriceLabs, and a solid background in managing Airbnb or other short-term rental operations, this is the opportunity for you.
Youāll play a critical role in day-to-day managementāhandling guest communication, coordinating bookings, optimizing pricing, and ensuring a 5-star experience across all properties.
Ā
š Key Responsibilities
- Guest Communication: Respond promptly and professionally to inquiries, booking requests, and post-stay feedback via Airbnb, Vrbo, Booking.com, or messaging systems.
- Booking Management: Oversee calendars, sync availability, manage reservations, and avoid double bookings using Guesty or similar platforms.
- Dynamic Pricing: Leverage PriceLabs to optimize nightly rates and maximize revenue based on market demand and competitor trends.
- Check-in/Check-out Coordination: Share guest access instructions, manage smart locks or key exchanges, and ensure smooth arrival/departure.
- Turnover Scheduling: Coordinate cleaning and maintenance with vendors; ensure properties are guest-ready at all times.
- Listing Management: Keep listings up-to-date with accurate descriptions, photos, and amenities to drive bookings.
- Issue Resolution: Troubleshoot and resolve guest concerns quickly, escalating when needed.
- Performance Tracking: Keep logs of bookings, guest reviews, operational issues, and maintenance requests; provide regular reports.
- Market Research: Monitor competitors, suggest listing improvements, and analyze guest trends for enhanced performance.
-
Administrative Tasks: Manage invoices, receipts, emails, and other backend tasks.
Ā
ā Qualifications
- Proven experience as a Virtual Assistant in short-term rental or hospitality management.
- Required: Hands-on experience with Guesty and PriceLabs.
- Familiarity with Airbnb, Vrbo, Booking.com, and other booking platforms.
- Excellent written and verbal communication.
- Strong multitasking, time management, and problem-solving skills.
- Tech-savvy with proficiency in Google Workspace and Microsoft Office.
- Reliable internet and a distraction-free home office setup.
š” Bonus Skills (Preferred, Not Required)
- Experience in social media or online rental marketing.
- Basic graphic design for listing visuals.
- Familiarity with short-term rental compliance and local regulations.
š Perks and Benefits
- Paid US and PH Holidays
- HMO Package (for Full-time VAs)
- Remote and flexible working hours
- Industry-specific training in short-term rental operations
- Supportive team environment
- Competitive pay based on experience and role scope
š© Ready to join our team?
Apply now and bring your Guesty and PriceLabs expertise to a company that values your skills and helps short-term rental businesses thrive.
Salary: 5 - 7 USD per hourThis offer from "Everything Virtual Assistant (EVA)" has been enriched by Jobgether.com and got a 0% flex score.