ServiceNow Sales Specialist

Globant is one of the fastest-growing tech brand in the world, achieving $2.3B in revenue and a 29.9% compound annual growth rate. North America is the biggest market for Globant since its beginnings. Role: We seek a ServiceNow Sales Specialist who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. Salary range: $200,000 - $250,000 Location: Remote (Any location in the USA) What will help you succeed: Building and executing a proactive prospecting and partner-driven pipeline plan to generate net-new ServiceNow services opportunities (new logos and whitespace in existing accounts). Lead discovery with executives and stakeholders to uncover business problems and translate them into ServiceNow-led transformation roadmaps. Develop high-impact points of view by industry/function (e.g., IT, HR, customer operations, risk/security) to open doors and create demand. Own the full opportunity lifecycle: qualification, solution shaping, resourcing alignment, proposal/SOW development, negotiation, and closure. This will be done together with Globant’s account teams and ServiceNow Studio Architects. Maintain disciplined follow-up and accurate forecasting; manage multiple pursuits in parallel across regions/time zones. Orchestrate internal teams (delivery, solution architects, SMEs, legal, finance) to create compelling client-ready narratives and commercials. Maintain strong working knowledge of the ServiceNow platform and roadmap, including Now Assist and AI capabilities and how customers adopt them responsibly. Communicate value and practical considerations for AI use cases (productivity, virtual agents, knowledge, workflow automation, agentic experiences) with executives and operational leaders. Partner with solution architects to ensure feasibility and differentiation while keeping proposals aligned to client maturity, governance, and adoption readiness 10+ years in enterprise consulting/services sales, client partnering, or alliance leadership (ServiceNow ecosystem strongly preferred). Proven track record delivering a hunter/farmer model: net-new logo pursuit and expansion within existing accounts. Demonstrated success closing complex services deals (multi-stakeholder, multi-workstream, enterprise procurement). Strong executive presence with ability to lead C-level/VP conversations and influence decisions. Solid ServiceNow platform fluency across core workflows and architecture concepts; ability to speak credibly with both business and technical stakeholders. Benefits for this position will likely include the following: Unlimited paid time off Healthcare benefits Dental benefits Vision benefits Disability insurance Life insurance benefits Retirement benefits, including 401(k) and a potential company match. Parental leave for both birthing (up to 14 weeks of paid leave) and non-birthing parents (up to 4 weeks paid leave), as well as adoption leave (up to 8 weeks of paid leave), subject to qualifications Child hospitalization leave (up to 15 paid calendar days per year), subject to qualifications “Be kind to yourself day” on your anniversary (subject to terms and conditions) Graduation and birthing gifts, subject to eligibility Paid Jury duty (up to 4 weeks a year), subject to eligibility Paid moving days (up to 2 days a year), subject to eligibility Approximately 12 paid company holidays a year Accommodations: If you require accommodation, please contact the recruiting team Applicant Privacy: Globant will collect and process your information as part of this application. For more information, review Globant’s Privacy Policy. Equal Employment Opportunity: Globant is an equal opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve, fostering a culture of belonging, and providing equal employment opportunity regardless of any basis protected by law. Use of AI in Recruitment: Globant may use AI and machine‐learning technologies in the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Globant is committed to providing reasonable accommodations for qualified individuals with disabilities. Remote Work: Remote work permissibility may change based on business needs. For questions regarding work locations, speak directly with your hiring partner.

Required qualifications:

  • 10+ years in enterprise consulting/services sales, client partnering, or alliance leadership
  • ServiceNow ecosystem strongly preferred
  • Proven track record delivering a hunter/farmer model: net-new logo pursuit and expansion within existing accounts
  • Demonstrated success closing complex services deals (multi-stakeholder, multi-workstream, enterprise procurement)
  • Strong executive presence with ability to lead C-level/VP conversations and influence decisions
  • Solid ServiceNow platform fluency across core workflows and architecture concepts; ability to speak credibly with both business and technical stakeholders

Desired qualifications:

  • Proactive prospecting and partner-driven pipeline plan to generate net-new ServiceNow services opportunities (new logos and whitespace in existing accounts)
  • Lead discovery with executives and stakeholders to uncover business problems and translate them into ServiceNow-led transformation roadmaps
  • Develop high-impact points of view by industry/function (e.g., IT, HR, customer operations, risk/security) to open doors and create demand
  • Own the full opportunity lifecycle: qualification, solution shaping, resourcing alignment, proposal/SOW development, negotiation, and closure
  • Maintain disciplined follow-up and accurate forecasting; manage multiple pursuits in parallel across regions/time zones
  • Orchestrate internal teams (delivery, solution architects, SMEs, legal, finance) to create compelling client-ready narratives and commercials
  • Maintain strong working knowledge of the ServiceNow platform and roadmap, including Now Assist and AI capabilities and how customers adopt them responsibly
  • Communicate value and practical considerations for AI use cases (productivity, virtual agents, knowledge, workflow automation, agentic experiences) with executives and operational leaders
  • Partner with solution architects to ensure feasibility and differentiation while keeping proposals aligned to client maturity, governance, and adoption readiness
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