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Senior Director, Channel Excellence Management
Job Description
Are you ready to lead at The LEGO® Group? Are you passionate about Channel Strategy & Retail Execution?
Can you contribute to the next phase of our growth journey by turning strategy into measurable commercial impact?
Then bring your energy, leadership, and experience into play and be our new Head of Channel Excellence Management. Come and join us in Boston (US) or Copenhagen or Billund (Denmark) at one of the most loved brands in the world where you can have maximum impact!
Core Responsibilities
Channel Excellence Management exists at the LEGO Group to unlock incremental sales growth in priority channels by ensuring that global channel strategy translates into simple, actionable plans and strong execution across markets.
This role reports to the SVP Head of Global Commercial Development, with 14 direct reports, and is responsible for...
Enabling the Market Group and Business Unit colleagues in advancing the LEGO Group Channel Strategy by translating strategy into clear actions that drive execution in-market. (e.g. translating channel priorities into specific retail execution standards, marketplace activation approaches, and in-store programs that deliver measurable uplift)
Driving sales growth through focused omni-channel expansion and strong retail execution, prioritising initiatives that deliver measurable impact (e.g. space growth, sell-out, return on investment)
Leading high-impact, cross-market initiatives with clear commercial outcomes, ensuring strong prioritisation and avoiding duplication of market or functional capabilities and efforts
Driving cross-border and marketplace governance, addressing structural challenges that cannot be solved locally and ensuring consistent global guardrails
Leading the Global Commercial Integration forum and agenda, ensuring focus on high-impact opportunities
Championing a culture of simplification, prioritisation, and commercial rigor, focusing on value creation rather than activity
Play your part in our team succeeding
The LEGO Group mission is to inspire and develop the builders of tomorrow; bringing the joy of building & the pride of creation to more children & families around the world.
To achieve our goals, a focus on clear commercial priorities, exceptional retail execution, and disciplined channel development is crucial.
In this role, you will help build the future of our business by ensuring our global channel approach is focused on what truly drives growth, translating strategy into real impact where it matters most — in the market and at retail.
Do you have what it takes?
Proven experience and a consistent track record of delivery and leadership in a commercial role within Sales, Retail, or Omni-channel environments
Extensive and current perspective of sales excellence and customer success, with deep understanding of retail, eComm, and marketplace dynamics
Strong ability to translate strategy into simple, executable actions that produce quantifiable outcomes in-market
Strong team leadership experience within matrix organisations, with experience enabling and influencing
Excellent partner management with the ability to operate at C-suite level, influencing across functions and leading focused, high-impact initiatives
Strategically strong with a pragmatic, determined approach, able to prioritise ruthlessly and simplify complexity
Demonstrated ability to drive commercial impact and transformation, with a clear focus on value creation and return on investment
Strong analytical skills & business acumen, capable of using data to guide decisions and prioritisation
Is a role model for diversity & inclusion, with openness to challenge status quo and bring new perspectives
Mobility & willingness to travel (up to 20 days per year)
Additional details on this position:
Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.
No relocation assistance will be provided for this position.
Compensation
The salary for this position has a range of $237,477.00 - $356,215.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
