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Sales Representative, Inbound Remote

About the position

Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential, Paid licensing and training opportunities, Comprehensive benefits, Flexible work arrangements, Strong work-life balance, And more! Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.

Responsibilities

Handling inbound calls and warm leads
Consulting with potential and existing policyholders on their insurance needs
Matching the correct coverages, products, and benefits to convert sales leads into policyholders
Representing the Liberty brand
Connecting customers to the right products for their individual needs
Adapting well to different environments, schedules, and the varying needs of our policyholders
Ensuring customers get exactly the quality products and services they need

Requirements

2 years of sales/service-related work experience required
Strong, engaging interpersonal and persuasion skills needed to close sales
Ability to communicate well to both prospects and customers
Excellent analytical, decision-making and organizational skills
Strong typing capabilities and PC proficiency
Must be based in Arizona
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time (e.g., 11 am-8 pm CST) for a minimum of 12 months
Must be able to maintain department work at home (W@H) requirements including a professional workspace/room with a dedicated desk and wired high-speed internet connection (minimum 100 MBps download speed and 20 MBps upload speed; satellite and mobile internet service not supported)

Nice-to-haves