Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

Remote Support Specialist

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

RSS On Demand Role – Digital Services

Purpose:
Essential functions, qualifications, responsibilities, operational practices, and strategic aims for the Remote Support Specialist (RSS) On Demand role within the Digital Services Team.

I. Essential Functions

Digital Services Team Participation: Active contributor to the Digital Services Team, delivering remote support across the assigned region.
Customer Interaction: Facilitates professional phone and email engagement with external customers and internal departments.
General Office Duties: Completes office tasks such as report writing, attending team meetings, and managing company email communications.
Remote Site Logins: Conducts remote access to customer sites for troubleshooting, technical support, and system adjustments to BAS.
Trane Cloud Review & Resolution: Investigates Trane Cloud issues, reviews solutions, and executes recommended fixes where possible.
System Optimization & ECM Identification: Identifies opportunities for Energy Conservation Measures (ECMs), HVAC system upgrades, and system changes. Collaborate with Intelligent Services Engineers and Account Managers.
Service Contract Fulfillment: Completes building tasks for service agreement customers remotely when applicable.
Collaboration: Works closely with Account Managers, Project Managers, Account Engineers, field technicians, and customers to develop and evaluate solutions.
Proactive Communication: Consistently communicates with customers regarding system performance and recommendations.
Project Analysis: Applies expertise in controls and industry standards to analyze building automation projects.
Reporting: Delivers written reports detailing building metrics, recommendations, trouble logs, and observations to customers and internal teams.

II. Qualifications & Experience

Technical Knowledge: Comprehensive understanding of Building Automation Systems and HVAC equipment systems.
Computer Proficiency: Skilled in technical report writing, advanced computer navigation, and proficient in Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
Database and Networking: Solid grasp of database management, IP networking, and BAS protocols such as BACnet, Lon Talk, and Modbus.
Problem Solving: Capable of resolving practical issues and adapting to non-standardized situations.
Communication: Exceptional verbal and written communication skills.
Customer Service: Demonstrates commitment to superior service for internal and external customers.
Collaboration: Effective teamwork, customer service, communication, and problem-solving capabilities.

III. Core Regional Responsibilities

1. Remote Technical Support & Triage

Operates as part of an On-Demand/Immediate Response Team. Is dedicated to a primary support area to resolve issues remotely for eligible customers.
Troubleshoots BAS systems and HVAC controls remotely.
Validates connectivity via Salesforce and Trane Connect.
Provides operational guidance and quick fixes.
Escalates complex issues to advanced support teams.

2. Customer Intake & Case Management

Regionalized Access: Accepts case management requests directly from Resource Coordinators for "connected" customers that are authorized to work directly with the RSS On Demand team. Intake for these customers is handled through established Resource Coordinator and RSS contacts.
Conducts structured intake procedures using Salesforce (when applicable), or regional case management methods, to verify agreement status and connectivity.
Verifies support status (warranty, billable, other) and documents cases accordingly.
Notify Account Managers of opportunities through Tech Lead submissions.

3. Digital Enablement & System Optimization

Supports regional platforms such as Trane Cloud, Cloud BMS, CMSA, CBSA, BBAI, and Intelligent Services.
Reviews building performance; implements system patches and ECMs when appropriate.
Conducts offset calibration and zone mapping for autonomous control systems.

4. Team Collaboration & Coverage

Plans regional coverage for holidays and absences based on localized needs.
Engages in cross-training, cross-regional dispatch, and recurring team meetings to ensure consistent service levels.
Collaborates with Resource Coordinators and regional service managers to align case management and intake practices.

IV. Strategic Regional Goals

Promote a “remote resolution first” approach to enhance efficiency and support the field technician scheduling workload.
Improve customer outcomes and increase service revenue through expanded remote resolution capabilities.
Support digital transformation initiatives within the region, prioritizing remote service delivery and building performance optimization.
Enhance accessibility to RSS On Demand services for qualified direct-access customers via Resource Coordinators, increasing overall regional responsiveness.

Annual Base Salary Range or Hourly Base Pay Range:

$23.80 - $43.85

Compensation Type:

Hourly

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Back to blog