[Remote] Senior Account Lead

Note: The job is a remote job and is open to candidates in USA. Shell is an energy company delivering oil, gas, fuels, electricity, and other energy products across the United States. The Senior Account Lead will lead commercial account sales for unbranded fuels, manage complex customer relationships, identify new business opportunities, and support Products Trading across U.S. commodity markets. The role also involves coordinating deal structures, market intelligence, deal lifecycles, customer operations, risk management, and supply-chain collaboration.


Responsibilities

  • Own the customer interface and developing strong, relationships with commercial accounts to build and reinforce Shell’s presence in local markets
  • Lead the management of complex, multi-region and multi-product commercial accounts, ensuring seamless coordination across diverse markets and product lines. They will anticipate customer needs, aligning with regional strategies, and proactively developing solutions that support sustained business growth and strategic account objectives
  • Take responsibility for planning and supporting and ensuring alignment with the integrated commercial team. You are expected to approach these objectives holistically, leveraging collaboration across teams and integrating regional commercial strategy into customer-specific plans. This role is designed to contribute to the overall integrated book for the region. Performance will be measured by the effectiveness in supporting the integrated commercial strategy and enabling value delivery across the book, rather than being specifically targeted on individual volume or margin outcomes, in recognition of the nature of the P&L
  • Serve as the focal point for local markets, gathering and relaying pricing discovery, market intelligence, customer RFQs, and competitor insights to the broader commercial team, ensuring real-time awareness of pricing and liquidity in the physical markets
  • Champion market expertise in assigned business areas, leveraging market information and customer feedback to maximize business opportunities
  • Collaborate with traders to design and implement tailored deal structures for commercial accounts, enhancing customer value and supporting the acquisition of new business for Shell
  • Oversee the complete deal life cycle, including exposure management, accurate deal entry, and post-deal activities, ensuring compliance and operational excellence throughout
  • Work closely with the customer operations team to ensure customer satisfaction, service excellence, and process optimization
  • Partner with credit, supply, and operations teams to balance business growth with risk management, and maintain/improve customer relationships
  • Collaborate across organizations and supply chains to optimize commercial barrels and support strategic business objectives
  • Engage with other Shell businesses (COBs) to serve customers seamlessly and share new opportunities

Skills

  • Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
  • At least 10 years of relevant experience
  • Solid business acumen and a commercial mindset
  • Solid proven track record in a B2B commercial role
  • Strong communication skills and ability to build relationships while working virtually
  • Knowledge of key account management
  • Strong negotiation and influencing skills
  • Strong Market Awareness
  • Demonstrate Enterprise First behaviors
  • Ability to work effectively in a team environment yet possessing the willingness to work independently with minimal guidance / supervision
  • Bachelor's Degree preferred

Benefits

  • For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
  • Employees also participate in a company pension plan and a 401(k) plan.
  • Up to 6 weeks of paid vacation time.
  • Up to 11 paid holidays.
  • Parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.
  • Employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay.
  • Long-Term Disability insurance.
  • Financial reimbursement for adoption, wellness, education, and personal learning expenses.
  • Some roles are eligible for discretionary long-term incentives.
  • The opportunity to develop skills and grow in the company.
  • Flexible working hours, and the possibility of remote/mobile working.
  • Annual performance related salary increase.
  • Paid parental leave, including for non-birthing parents.
  • A values-led culture that encourages employees to achieve work-life balance.
  • Diverse career opportunities in national and international teams.
  • A wide range of training and development programs

Company Overview

  • Shell is a global group of energy and petrochemicals companies. It was founded in 1907, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is

  • Back to blog

    Other Jobs To Apply

    Remote Customer Support Specialist- Part Time & Full Time

    PACS Admin with Site co-ordinator (reputed company and Divrad)

    Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

    **Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

    Junior Level/ Entry Level Software Engineer (Remote)

    Ramp Agent - Evening Shift

    Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

    Warehouse Associate - Night Shift- Immediate Hiring

    reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

    Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

    Nurse Consultant (Nursing Home Surveyor)

    Warehouse Worker Job at Hayes Company LLC in Forney

    SOC Analyst I (Remote)

    Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

    Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

    [Remote] DR Systems PACS Administrator / Specialist

    -Work From Home Position | Entry-Level | Flexible Hours

    Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

    reputed company, Progressive Care, Per-diem

    Remote Physical Therapist in ID

    Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

    reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

    HelpDesk (Customer Support)

    Senior Technical Program Manager, Amazon Access - Apply

    Entry Level Financial Protection Specialist (Remote)

    [Remote] Epic- Clinical Service Desk Specialist-REMOTE

    Work from Home as a Game Tester in the United States

    Medical Scribe (Remote - Full Time) - Full-time

    Part Time Package Handler (Twilight) - YVR Area

    Lead Backend Developer – Aviation Systems (Remote, Full-Time)

    Remote Cybersecurity Jobs - reputed company

    Appeals Nurse (RN) Analyst (670084)

    Dealer Development Manager (Nashville, TN)

    Entry-Level Data Entry Specialist Remote

    Part-Time Remote Typist/Data Entry Clerk

    No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

    **Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

    Remote Product Support Representative (No Degree Required/High Paying)

    Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

    **Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

    **Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

    Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

    Weekend Job / Part-time Job - Online Tutor in Türkiye

    [Remote] Business Operations Admin

    Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

    Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

    **Remote Admin Support - Data Entry Role at blithequark**

    **Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

    Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

    **Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**