Remote Relationship Manager — Vendor & Governance Lead

Brief Description of PositionResponsible for managing external vendor(s)/partner(s) who provide resources and services that are critical to the success of GCTO and GCD objectives and deliverables. The incumbent is expected to have strong business acumen and demonstrated change management and leadership skills.Job DescriptionBrief Description of PositionResponsible for managing external vendor(s)/partner(s) who provide resources and services that are critical to the success of GCTO and GCD objectives and deliverables. The incumbent is expected to have strong business acumen and demonstrated change management and leadership skills.Responsibilities Include, But Are Not Limited To The FollowingServes as the primary contact for the assigned external vendor(s) and internal stakeholder organization. Also serves as initial point of escalation for internal and external stakeholders.Oversight and management of external vendor(s) within the assigned outsourcing category (e.g. Functional, Laboratory or Clinical Service).Planning and execution Supplier Governance Meetings. Ensures timely follow up from those meetings.Interprets internal/external business challenges and recommends process improvements to address challenges.Collaborates with Research & Development Procurement to identify external vendor(s) candidates who can deliver the required services/resources for an assigned service/functional area. Actively participates in the Sourcing Management Process.Assists with translating the business technical needs and developing KPIs and SLAs with internal and external stakeholdersDevelops, monitors, and facilitates the collection and analysis of relevant performance metrics to continuously evaluate performance.Ensures issues are identified and managed through to resolution in a timely manner and deliverables are met as required.Contributes to end-to-end sourcing processes and, as needed participates in initiatives to meet business needs.May be required to mentor Relationship Manager Specialists or Senior Specialists.Qualifications, Skills & Experience Required Experience And Skills7+ years of clinical trial experience or relevant industry experienceStrong partner/supplier management experienceMust demonstrate excellent collaboration skills to resolve issues and effectively negotiate.Must demonstrate excellent interpersonal, communication and conflict resolution skills.Ability to work independently and make rapid and disciplined decisionsEducation Minimum RequirementBachelors or equivalent from an accredited university in Business, Technical, or Life Sciences.Preferred Experience And SkillsDemonstrate strong leadership skills with ability to create and work in high performance teams and/or matrix organizationLaboratory experienceRequired SkillsChange Management, Continuous Improvement, Cross-Functional Collaboration, Escalation Management, KPI Development, Meeting Leadership, Performance Management (PM), Problem Resolution, Process Optimization, Stakeholder Communications, Stakeholder Engagement, Supplier Management, Vendor ManagementPreferred SkillsCurrent Employees apply HERECurrent Contingent Workers apply HEREUS And Puerto Rico Residents OnlyOur company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.RequirementsAs an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your RightsEEOC GINA SupplementWe are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State ActsThe salary range for this role is$142,400.00 - $224,100.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance OrdinanceLos Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring OrdinanceSearch Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee StatusRegularRelocation:No relocationVISA SponsorshipNoTravel Requirements25%Flexible Work ArrangementsRemoteShift1st - DayValid Driving LicenseNoHazardous Material(s)n /aJob Posting End Date07/7/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.Requisition ID: R404069#J-18808-Ljbffr