Remote Patient Services Representative - Call Center

Description

Thank you for your interest in the Work From Home Patient Services Representative position. This is a regular, full-time position with virtual training and employee benefits, and it is 100% remote. Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients, and verify insurance. This is a virtual call center position, ensuring that once you disconnect the call, you can move on to the next task.

Company Culture and Environment

Anova Care fosters a supportive and collaborative work environment where diversity is valued. The company is committed to leveraging the talents of a diverse workforce to create great opportunities for both the business and its employees.

Career Growth and Development Opportunities

While the job description does not explicitly mention career advancement opportunities, being part of a dynamic and diverse team can lead to valuable experience and potential growth within the organization.

Detailed Benefits and Perks

In addition to amazing teammates, we also offer:

  • Health, dental, and vision insurance with a variety of plans and costs partially subsidized by us
  • Paid vacation
  • Paid sick/personal days
  • Approximately 12 paid holidays
  • One-time reimbursement to set up your home office
  • Monthly reimbursement for internet or other home office expenses
  • Monthly gym reimbursement for gyms, online classes, etc.
  • Basic Life & AD&D, Short-term and Long-term Disability Benefits fully paid by us
  • Voluntary benefits such as Pet, Home and Auto, Legal Insurance, and more
  • Pre-tax Flex Spending/Dependent Care/Transit accounts
  • 401k with match

Compensation and Benefits

The pay rate is \(27.00 - \)38.00 hourly, depending on experience and qualifications.

Why you should apply for this position today

This position offers the flexibility of remote work, a supportive team environment, and a chance to make a difference in patients’ lives through excellent service. Join a company that values diversity and provides a comprehensive benefits package to ensure your well-being.

Skills

  • Exceptional communication skills, both written and verbal
  • Proper phone etiquette
  • Proficient knowledge of Microsoft Office Suite
  • Ability to manage high-volume scheduling and handle 100+ calls per shift
  • Strong organizational skills and attention to detail

Responsibilities

  • Communicate with patients via phone
  • Schedule appointments accurately and timely based on provided protocols
  • Pre-register patients and verify insurance
  • Maintain a HIPAA-compliant workspace

Qualifications

  • Minimum of one year of high-volume scheduling experience in a call center environment preferred
  • Medical experience is a plus
  • Candidates must have a private, noise-free home office space

Education Requirements

  • High school diploma or equivalent

Education Requirements Credential Category

  • High school diploma

Experience Requirements

  • Minimum of one year in a call center environment, particularly in high-volume scheduling

Why work in Cape Saint Claire, MD

Cape Saint Claire offers a unique blend of suburban tranquility and access to diverse amenities. Living here provides the opportunity to enjoy a comfortable lifestyle while being close to historical sites, recreational activities, and community events. The area is known for its friendly atmosphere, making it an excellent place to call home.

Back to blog

Other Jobs To Apply

Remote Customer Support Specialist- Part Time & Full Time

PACS Admin with Site co-ordinator (reputed company and Divrad)

Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

**Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

Junior Level/ Entry Level Software Engineer (Remote)

Ramp Agent - Evening Shift

Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

Warehouse Associate - Night Shift- Immediate Hiring

reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

Nurse Consultant (Nursing Home Surveyor)

Warehouse Worker Job at Hayes Company LLC in Forney

SOC Analyst I (Remote)

Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

[Remote] DR Systems PACS Administrator / Specialist

-Work From Home Position | Entry-Level | Flexible Hours

Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

reputed company, Progressive Care, Per-diem

Remote Physical Therapist in ID

Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

HelpDesk (Customer Support)

Senior Technical Program Manager, Amazon Access - Apply

Entry Level Financial Protection Specialist (Remote)

[Remote] Epic- Clinical Service Desk Specialist-REMOTE

Work from Home as a Game Tester in the United States

Medical Scribe (Remote - Full Time) - Full-time

Part Time Package Handler (Twilight) - YVR Area

Lead Backend Developer – Aviation Systems (Remote, Full-Time)

Remote Cybersecurity Jobs - reputed company

Appeals Nurse (RN) Analyst (670084)

Dealer Development Manager (Nashville, TN)

Entry-Level Data Entry Specialist Remote

Part-Time Remote Typist/Data Entry Clerk

No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

**Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

Remote Product Support Representative (No Degree Required/High Paying)

Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

**Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

**Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

Weekend Job / Part-time Job - Online Tutor in Türkiye

[Remote] Business Operations Admin

Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

**Remote Admin Support - Data Entry Role at blithequark**

**Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

**Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**