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[Remote] Managing Director, Quality Intelligence & Causal Analysis
Note: The job is a remote job and is open to candidates in USA. BDO USA provides assurance, tax, and advisory services to clients across the United States and around the world. The Managing Director, Quality Intelligence & Causal Analysis leads quality intelligence, root cause analysis, quality analytics, and predictive risk assessment activities supporting the Firm's System of Quality Management. The role directs analytical programs, develops actionable insights and reporting, and leads teams and stakeholders in identifying quality risks and opportunities for continuous improvement.
Responsibilities
- Directs the day-to-day execution of the Firm's quality intelligence, root cause analysis, and quality analytics programs
- Leads and coordinates root cause analyses related to inspection findings, monitoring results, quality deficiencies, and other quality-related matters
- Evaluates underlying causes, contributing factors, and systemic drivers affecting audit quality and the Firm's SoQM
- Directs efforts to identify recurring themes, trends, and conditions that may impact the achievement of quality objectives
- Directs efforts to identify emerging quality risks, leading indicators, behavioral drivers, and organizational conditions that may affect the achievement of quality objectives
- Evaluates organizational behaviors, incentives, resource constraints, communication practices, and cultural factors contributing to quality outcomes
- Assesses relationships among findings, risks, controls, remediation activities, and organizational behaviors to identify opportunities for improvement
- Evaluates whether proposed corrective actions adequately address identified root causes and contributing factors
- Directs evaluations of action effectiveness to determine whether implemented corrective actions are producing the intended quality outcomes and addressing identified causes
- Directs the development and enhancement of quality intelligence methodologies, analytical models, dashboards, data visualization tools, and emerging technologies used to identify and evaluate quality risks
- Directs analyses designed to identify emerging quality risks and potential future areas of concern before deficiencies occur
- Oversees the collection, validation, and analysis of data from inspections, monitoring activities, AQIs, remediation programs, and other quality-related sources
- Develops and maintains quality analytics, dashboards, scorecards, and predictive risk indicators
- Evaluates internal and external quality-related information to identify trends, conditions, and risk factors that could impact the Firm's quality objectives
- Supports the development of forward-looking analyses that assist leadership in prioritizing quality improvement efforts
- Directs the preparation of quality intelligence reports, root cause analyses, trend analyses, and other communications for Firm leadership
- Presents findings, observations, emerging risks, and recommendations to leadership and key stakeholders
- Supports development of annual quality evaluations and other quality management reporting requirements
- Assists in responding to PCAOB and other regulatory requests involving root cause analysis, quality trends, remediation effectiveness, and quality management activities
- Provides strategic insights and recommendations designed to support continuous improvement and proactive risk management
- Assists QMI leader in providing advice to Firm leadership regarding emerging quality risks, strategic priorities, resource allocation decisions, and opportunities to strengthen quality management activities
- Develops trusted relationships with process owners, response owners, inspection teams, and other stakeholders across the Firm
- Facilitates constructive discussions regarding findings, quality risks, root causes, and remediation opportunities in a manner that promotes collaboration and shared accountability
- Partners with Monitoring & Evaluation, Inspections, Professional Practice, Learning, Independence, Technology, and other functions to develop integrated perspectives on quality risks and quality performance
- Balances professional skepticism and objectivity with a collaborative, solutions-oriented approach to problem-solving and quality improvement
- Influences stakeholders through data-driven insights, sound judgment, and strong communication skills rather than direct authority
- Directs the execution of quality intelligence methodologies, analytical frameworks, reporting processes, and quality analytics tools
- Identifies opportunities to improve the effectiveness, efficiency, and scalability of quality intelligence activities
- Supports the Partner in establishing priorities, strategic objectives, and performance measures for the Quality Intelligence function
- Performs other duties as required
- Directs managers, senior managers, directors, analysts, and project resources responsible for root cause analysis, quality analytics, trend analysis, and quality reporting activities
- Assigns work, establishes priorities, and monitors completion of quality intelligence initiatives and projects
- Provides coaching, mentoring, and technical guidance to team members
- Supports the development of team capabilities in root cause analysis, data analytics, critical thinking, and quality risk assessment
Skills
- Bachelor's degree in Accounting, required
- Twelve (12) or more of public accounting, audit quality, inspections, professional practice, quality management, risk management, regulatory, or analytical experience, required
- Experience leading root cause analysis initiatives, quality-related investigations, or complex data analysis projects, required
- Experience identifying trends, emerging risks, and systemic issues through data analysis and professional judgment, required
- CPA, required
- Advanced Excel skills, required
- Strong knowledge of PCAOB QC 1000, IAASB ISQM 1, and AICPA SQMS 1 requirements
- Strong understanding of root cause analysis methodologies, causal factor analysis, remediation concepts, and continuous improvement principles
- Advanced analytical, critical thinking, and problem-solving skills
- Ability to synthesize complex information into practical, actionable recommendations
- Strong project management and organizational skills
- Excellent written, verbal, presentation, and facilitation skills
- Experience developing dashboards, scorecards, quality indicators, and analytical reporting
- Ability to build collaborative relationships while maintaining objectivity and professional skepticism
- Demonstrated ability to influence stakeholders, facilitate difficult conversations, and drive continuous improvement through data-driven insights
- Strong leadership skills with experience directing teams and managing complex initiatives
- Experience preparing executive-level reporting and presentations, preferred
- Experience working with quality management standards, inspection programs, monitoring activities, or regulatory matters, preferred
- Proficient in Microsoft Office Suite, including Word, PowerPoint, and Outlook, preferred
- Experience with accounting research databases, preferred
Benefits
- BDO is an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
- As a qualified retirement plan, the ESOP is a meaningful addition to BDO’s comprehensive compensation and Total Rewards benefits offerings.
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