[Remote] Field Services Engineering Sr Technician I

Note: The job is a remote job and is open to candidates in USA. Zimmer Biomet is a medical technology company focused on musculoskeletal health solutions. The Senior Field Services Engineering Technician I provides technical service and manages servicing tasks for ROSA Surgical Devices, including installations, maintenance, troubleshooting, repairs, product demonstrations, and complaint investigations. The role also supports training, mentors new hires, provides technical feedback, and travels extensively within the assigned region.


Responsibilities

  • Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSA systems following established processes
  • Master servicing across all ROSA platforms
  • Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness
  • Assess technical problems and find a solution or determine how to elevate it appropriately, while under high pressure situations
  • Serve as first line troubleshooting support for Field Service Engineers
  • Mentor and support new hires during training period
  • Support ROSA classroom training as needed
  • Provide improvement feedback on training documentation
  • Assist in limited marketing releases
  • Attend product trade shows and annual trainings

Skills

  • B.S. or M.S. in Engineering or relevant Science
  • Valid driver's license and good driving record
  • 4-7 years of experience in field support, engineering, or other customer-facing function preferably with a medical device company
  • Up to 80 percent
  • Applicants should be willing to work flexible hours, including evenings, weekends and the possibility of holidays
  • Prior experience with robotics
  • Project management skills
  • Experience working in an operating room environment

Benefits

  • An added yearly bonus
  • Development opportunities
  • Robust employee resource groups (ERGs)
  • A flexible working environment
  • Wellness incentives
  • A culture of recognition and performance awards

Company Overview

  • Zimmer Biomet is a medical device manufacturing company that offers orthopedic reconstructive, spinal, and trauma devices. It was founded in 1927, and is headquartered in Warsaw, Indiana, USA, with a workforce of 10001+ employees. Its website is

  • Company H1B Sponsorship

  • Zimmer Biomet has a track record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.

  • Back to blog

    Other Jobs To Apply

    Remote Customer Support Specialist- Part Time & Full Time

    PACS Admin with Site co-ordinator (reputed company and Divrad)

    Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

    **Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

    Junior Level/ Entry Level Software Engineer (Remote)

    Ramp Agent - Evening Shift

    Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

    Warehouse Associate - Night Shift- Immediate Hiring

    reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

    Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

    Nurse Consultant (Nursing Home Surveyor)

    Warehouse Worker Job at Hayes Company LLC in Forney

    SOC Analyst I (Remote)

    Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

    Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

    [Remote] DR Systems PACS Administrator / Specialist

    -Work From Home Position | Entry-Level | Flexible Hours

    Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

    reputed company, Progressive Care, Per-diem

    Remote Physical Therapist in ID

    Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

    reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

    HelpDesk (Customer Support)

    Senior Technical Program Manager, Amazon Access - Apply

    Entry Level Financial Protection Specialist (Remote)

    [Remote] Epic- Clinical Service Desk Specialist-REMOTE

    Work from Home as a Game Tester in the United States

    Medical Scribe (Remote - Full Time) - Full-time

    Part Time Package Handler (Twilight) - YVR Area

    Lead Backend Developer – Aviation Systems (Remote, Full-Time)

    Remote Cybersecurity Jobs - reputed company

    Appeals Nurse (RN) Analyst (670084)

    Dealer Development Manager (Nashville, TN)

    Entry-Level Data Entry Specialist Remote

    Part-Time Remote Typist/Data Entry Clerk

    No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

    **Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

    Remote Product Support Representative (No Degree Required/High Paying)

    Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

    **Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

    **Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

    Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

    Weekend Job / Part-time Job - Online Tutor in Türkiye

    [Remote] Business Operations Admin

    Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

    Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

    **Remote Admin Support - Data Entry Role at blithequark**

    **Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

    Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

    **Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**