Remote Experience Assistant



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Price Ford Lincoln is seeking a Remote Experience Assistant to join our team in Port Angeles, WA. This role is vital in delivering exceptional customer service and support, ensuring our clients have a seamless and positive experience with our dealership from a remote setting.


Responsibilities



  • Assist customers remotely by answering inquiries and providing information about our vehicle inventory and services.

  • Coordinate appointments and follow up with customers to enhance their purchasing experience.

  • Work closely with the sales and service teams to streamline communication and customer satisfaction.

  • Maintain accurate records of customer interactions and transactions.

  • Utilize various communication tools such as phone, email, and live chat to provide timely assistance.


Requirements



  • Excellent communication and interpersonal skills.

  • Ability to work independently and manage time efficiently in a remote setting.

  • Basic computer proficiency and experience with CRM software is preferred.

  • Strong organizational skills and attention to detail.

  • Customer-focused attitude with a dedication to providing outstanding service.

  • High school diploma or equivalent; additional education or experience in customer service is a plus.


Benefits



  • Competitive pay at $20.00 per hour, paid semi-monthly.

  • Opportunity to work remotely with flexible scheduling.

  • Supportive team environment and ongoing training.

  • Access to company resources and employee discounts.


About the Company


Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA, dedicated to providing quality vehicles and exceptional customer experiences. We pride ourselves on our commitment to integrity, community, and excellence in service.


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