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Remote Account Operations Coordinator (Asana Expert)

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Account Operations Coordinator (Asana Expert) (100% Work From Home)

Location: Remote from Latin America

Position Type: Full Time

Salary: $1,500 – $2,000 USD/month (Final monthly retainer calibrated to agency operations experience and technical Asana mastery).

Schedule: Full-Time, Monday – Friday, 7:00 AM – 3:00 PM US Pacific Standard Time (PST). Saturday and Sunday off. High reliability and consistent presence during these core hours are required for seamless client-call synchronization.

About our Client

Our Client is a high-performing, fast-growing digital marketing agency that delivers elite brand-growth strategies and complex digital campaigns for a premium roster of businesses. Operating in a high-stakes, fast-moving environment, they manage extensive client portfolios through data-driven workflows, tight feedback loops, and immaculate project coordination. They pride themselves on absolute reliability, ensuring that every client interaction is polished, every metric is tracked, and every strategic project executes flawlessly.

The Role

Our Client is seeking an ultra-organized, systems-minded Account Operations Coordinator to serve as the operational and administrative backbone of their account management department. Please note: This is not a passive task-entry assistant role. The successful candidate must be a true finisher—someone who actively pushes projects across the finish line, anticipates the needs of account managers before they arise, and keeps a complex multi-client agency engine running with flawless accuracy. Working in close daily support of the account management team, this individual will own the administrative lifecycle of client relationships, ensuring no detail, metric, or task ever falls through the cracks.

Key Responsabilities

Advanced Asana Governance & Project Tracking

Serves as the agency’s central Asana system architect, structural guardian, and power user—maintaining pristine workspace hygiene, building templates, designing workflow automations, and keeping team-wide tasks clean and current.
Converts client commitments and meeting outcomes into highly detailed, properly assigned, dated, and cross-referenced Asana tasks.
Tracks every assigned deliverable aggressively to completion, relentlessly following up with internal teams to resolve bottlenecks before they turn into project delays.

Meeting Synthesis & Client Communications Support

Attends high-impact client calls, serving as the silent administrative anchor who captures every technical action item, target deadline, and strategic commitment.
Drafts professional, client-ready post-call follow-up emails within a strict two-hour window of each meeting, prepped for the account manager’s immediate review and dispatch.
Prepares clean, client-facing summaries and agendas, acting as a proactive partner to the account management division.

Data Preparation & Platform Synchronization

Aggregates, validates, and organizes key marketing metrics (ad spend, performance indicators, campaign trends, and historic comparisons) ahead of scheduled client calls.
Navigates customer pipelines and operations interfaces within GoHighLevel (GHL) to ensure backend client records match live project tracking data.
Manages shared calendars, documentation hubs, and communication flows across the Google Suite (Calendar, Docs, Sheets, Gmail).

Required Qualifications

Agency Operations Experience: 2+ years of verified professional experience operating as an Executive Assistant, Project Coordinator, or Account Assistant, ideally supporting a high-volume, fast-moving marketing agency.
Structural Asana Mastery: Deep, non-negotiable, expert-level proficiency inside Asana. The candidate must think natively in Asana, possessing direct experience building templates, managing complex workspaces, and utilizing advanced platform automations.
Tech Stack Literacy: Solid hands-on experience navigating GoHighLevel (GHL) and the entire Google Workspace ecosystem (Calendar, Gmail, Drive, Sheets).
Outstanding Written English: Exceptional written communication mechanics. The candidate must be capable of drafting highly polished, persuasive, and professional client-facing emails with zero guidance.
Proactive "Finisher" Mindset: A relentless attention to detail and a self-driven project management instinct that thrives on organization, spots blockers early, and refuses to let tasks drift.
Workplace Infrastructure: Ownership of a quiet, private, and distraction-free remote home office, a modern computer setup optimized for active multitasking across browser tabs, and a stable, high-speed internet connection with power redundancies.

Preferred Qualifications

Basic understanding of digital marketing terminology, ad spend metrics, and campaign KPIs (ROAS, CPC, CTR, etc.).
Prior experience coordinating multi-client schedules across different North American time zones.

Benefits

Stable USD Compensation: A dependable full-time monthly contractor salary of $1,500 – $2,000 USD paid predictably in USD.
High-Trust Autonomy: Step out of micromanaged roles and take complete ownership of the agency's operational and project-tracking layer.
Elite Professional Growth: Work side-by-side with senior account managers in a high-performing digital marketing firm, gaining direct exposure to cutting-edge campaign operations and strategy.

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.

Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!

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