PEAK - Customer Service Representative - Printing & Mailing Services

Pay Range: Targeted salary $14.00 per hour based on experience

Benefits Eligible: No

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m. May consider part-time or flexible for the right candidate.

Position Introduction:

Initial point of contact for a department or area providing first-line assistance to walk-in visitors and callers. Provides standard office duties, back-up support and data entry.

  • Serves as primary front desk receptionist.
  • Answers multi-line phone and directs callers to appropriate personnel.
  • Greets visitors, assists with questions and directions, or directs to appropriate personnel for additional assistance.
  • Performs standard office duties, to include but not limited to filing, faxing, typing, copying, scanning, sorting and distributing mail.
  • Maintains appointment calendars and keeps track of scheduled events.
  • Assists with general office support duties and special projects.
  • Performs various duties as needed to successfully fulfill the function of the position.

Required Education and Experience:

  • High School Diploma or GED
  • 12 months office, clerical or receptionist experience


Required Knowledge, Skills, Abilities:

  • Working knowledge of Microsoft Office Suite (Word and Outlook)
  • Detail oriented for accuracy of data and information
  • Ability to communicate verbally and in writing
  • Ability to build rapport with guests, students, faculty and staff
  • General office skills such as multi-line phone, copying, filing, faxing, and distributing mail
  • Excellent customer service skills
  • Ability to handle difficult situations in a calm and professional manner

Hiring Contingent Upon a Background Check: Yes

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