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Order Processing and Operations Support Specialist (eCommerce)
ORDER PROCESSING/OPERATIONS SUPPORT SPECIALIST, eCommerce
WHO WE ARE
PicassoTiles is a global leader in the magnetic building block toy industry, driven by a passion for open-ended play and limitless creativity. What began as a vision has grown into a thriving international brand dedicated to inspiring the next generation of innovators. Our toys spark imagination, encourage hands-on learning, and empower children to build freely—without the need for instructions.
At PicassoTiles, we are committed to continuous growth by embracing cutting-edge technology and fostering a culture of collaboration. Creativity, innovation, and improvement are at the core of everything we do. Our teams thrive in an environment built on respect, teamwork, and a shared passion for making a meaningful impact on children's play and learning experiences.
POSITION OVERVIEW
The Order Processing/Operations Support Specialist is responsible for processing inbound and outbound orders from all eCommerce sales marketplaces, ensuring all orders are shipped and delivered timely.
Essential Functions
Process all incoming orders from both retail and wholesale channels through various 3rd party ecommerce platforms and systems.
Collaborate with the wholesale team to receive, validate, and manage all required paperwork for wholesale orders ensuring accurate and timely processing.
Prepare all shipping documents needed for processing and shipping clients’ orders both internationally and domestically in collaboration with the warehouse team. Process shipping docs such as packing slip, shipping labels, bill of lading documents, etc.
Review and translate requirements and instructions of the routing guides from our ecommerce customers/platforms correctly and accurately to the Warehouse Team as a liaison ensuring the warehouse follows the routing guide, packing and shipping all orders with accuracy and neatness.
Responsible for scheduling all pick ups as well as developing and maintaining carrier relationships.
Prepare Amazon FBA orders and process order and shipping documents related to FBA Amazon inventories based on sales forecast and via LTL shipments (pallet and freight)
Sort and print FBA order packing slip and shipping labels, facilitating efficient and accurate processing of FBA inventory replenishment orders via computer and ERP
Performs other related duties as necessary or assigned.
Specifications/Qualifications
High school diploma or GED equivalent.
1-2 years experience in e-Commerce, logistics, or order processing.
At least 1 year of relevant working experience in the logistics department.
Must be able to use a computer efficiently; Google Suite and MS Office. Must know MS Excel.
Experience of operating an ERP system, (NetSuite preferred) and RF logistics business related platforms, a plus.
Hands-on experience of working on Amazon FBA shipments on the seller side, a plus.
Detail-oriented.
Great communication skills.
Able to work in a team environment, ability to exercise patience, and collaborate effectively with a positive attitude.
Execute great time management skills and dependability.
Must be a quick learner, able to ask questions, and be a good notetaker.
Ability to discern and follow written and verbal instructions, policies, and procedures.
Physical/Mental Requirements and Work Environment
This position is primarily sedentary working in front of a computer in an air-controlled environment. Frequent use of eyesight, fingering, and ability to sit for long periods is required.
WHAT WE OFFER
• Wage: $19-22/hour
• Medical, dental, vision benefits
• Paid holidays, vacation, and sick time
• 401(k) retirement plan with company matching
• Employee discount on toys!
Equal Opportunity Commitment
Laltitude, LLC is an equal opportunity employer and promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status, or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, advancement, and our decisions on employment are made to further the principle of equal employment opportunities for all employees.
