[Hiring] Equipment Support Manager @CEI Services

Role Description

Responsible for leading financial governance and billing integrity across equipment operations. This role is accountable for ensuring accurate cost allocation, improving data reliability, and driving performance against key Equipment Support KPIs that directly impact project cost and execution.

Location & Travel Details:

  • This position can be located at any of our office locations: Phoenix, AZ; Clinton, IN; Indianapolis, IN; Centennial, CO; Irving, TX; or Fargo, ND.
  • Open to a remote-based role with ability to travel to our office and field site locations to support events or department activities.

Responsibilities

  • Establish and enforce standards for billing accuracy, accrual precision, and cost-coding compliance against Equipment Support KPIs.
  • Provide strategic direction to the Equipment Support team, ensuring consistent execution across all projects and maintaining a high standard of service to field operations.
  • Lead initiatives to improve data reliability within the Enterprise Resource Planning system (ERP).
  • Partner with cross-functional departments or vendors to optimize Equipment processes.
  • Oversee the month-end rental accrual process and insurance allocation, ensuring all equipment is accurately captured and allocated properly.
  • Own and support equipment utilization and spend reporting.
  • Serve as a liaison between cross-functional departments.
  • Monitor insurance allocation and safety compliance documentation to mitigate financial and operational risks.
  • Monitor team volume and reassign tasks dynamically to ensure the department meets weekly and monthly Equipment Support KPIs.
  • Own the full lifecycle of the team’s talent, from participating in interviews and hiring to managing the offboarding process.
  • Identify individual training needs within the team and drive accountability.
  • Manage the annual performance review process and establish clear, measurable goals and feedback.
  • Other duties as assigned.

Qualifications

  • Associates degree preferred and/or combination of education and experience.
  • Five+ years relevant experience; supervisory experience preferred.
  • Take reasonable care of your own and others’ health and safety by taking personal responsibility for working toward the Company’s Zero Injury principles.
  • Advanced proficiency in Excel (lookups, pivots, data cleaning) and the ability to navigate ERP and Telematics platforms at an expert level.
  • Deep understanding of project cost-coding, accrual accounting, and the financial lifecycle of equipment utilization.
  • High-level of proficiency in ERP systems and a strong understanding of how specialized data integrates with financial platforms.
  • Ability to manage a team by delegating effectively while holding the team accountable.
  • Strong communication skills with the ability to influence, advocate, and collaborate with stakeholders.

Work Environment & Physical Requirements

  • When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

Benefits

  • Compensation $90,000 - $110,000 / year, commensurate with experience.
  • Competitive pay with ongoing performance review and merit increase.
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP).
  • Flexible spending account (Healthcare & Dependent care).
  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
  • Discounted National Gym Membership Network.
  • Paid Time Off, Paid Holidays, Bereavement Leave.
  • Military Leave, including Benefits Continuation.
  • Employee Assistance Program.
  • Short and long-term disability, life insurance, and accidental death & dismemberment.
  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
  • Emergency Travel Assistance Program.
  • Group legal plan.
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