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Director Program Operations (Remote)
Duties/Responsibilities:
Program Operations Planning and Strategy:
- Contribute to strategic planning by providing input on budget, capacity, and staffing for the Program Operations team in alignment with the organization's mission and goals.
- Conduct regular assessments of program operations effectiveness and make recommendations for improvement.
- Collaborate with internal cross-functional teams to address challenges, enhance program effectiveness, and achieve shared objectives.
Team Management and Leadership:
- Supervise and provide guidance to funding operations and event operations team leads, fostering a positive and collaborative work environment where experimentation and continuous improvement are embraced.
- Set performance goals, conduct performance evaluations, and provide professional development opportunities for Program Operations staff.
- Promote a culture of continuous learning, accountability, and excellence within the Program Operations team.
Operational Efficiency:
- Ensure the smooth and efficient operation of program activities by establishing and maintaining effective processes and systems.
- Develop and monitor program budgets, ensuring financial resources are allocated appropriately and in accordance with organizational guidelines.
Required Skills/Qualifications:
- A minimum of 4 years of management experience, preferably in an operations setting.
- An understanding of and commitment to the principles of classical liberalism and individual liberty.
- Demonstrated experience in strategic planning and change management.
- Excellent leadership and team management skills, with the ability to inspire and motivate others.
- Proven ability to work collaboratively and build effective relationships with diverse stakeholders.
- Exceptional organizational and project management abilities, with a keen eye for detail.
- Ability to critically evaluate and prioritize information through a data-driven approach with experience setting and tracking KPIs within a CRM system.
- Salesforce experience highly preferred.
- Strong financial acumen and experience in budget management.
- Excellent verbal and written communication skills.
Remote
Skills:
Budget Management, Change Management, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM) Systems, Detail Oriented, Establish Priorities, Funding, Leadership, Operational Strategy, Operations Management, Operations Planning, People Management, Performance Analysis, Performance Goal Setting, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Program Evaluation, Program Planning, Project/Program Management, Resource Management, Salesforce.com, Strategic Planning, Team Lead/Manager, Team Player, Writing Skills
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