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Director, Brand Insights & Analytics
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.THE OPPORTUNITY The Director, Brand Insights & Analytics leads Chipotle’s brand, marketing, and consumer analytics capabilities, overseeing competitive intelligence, marketing measurement, reporting, and strategic analytics. This role partners closely with Marketing, Media, Finance, Culinary, Strategy, and Digital teams to translate complex data into actionable insights that inform marketing strategy, menu innovation, and business growth. Leading a high-performing team of analytics managers and data science talent, the Director will establish analytical standards, drive experimentation and measurement rigor, and deliver executive-ready insights that improve decision-making across the organization.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.WHAT YOU’LL DO
Brand & Marketing Analytics Leadership:- Lead the vision, strategy, and operating model for Brand Insights & Analytics, aligning analytics priorities to business and marketing objectives.
- Partner with Marketing, Finance, Culinary, and Strategy leadership to inform decision-making across brand strategy, menu innovation, promotions, and growth initiatives.
- Translate complex business questions into structured analytical approaches and actionable recommendations.
- Oversee competitive intelligence, external data partnerships, and marketing measurement capabilities.
- Lead measurement approaches across MMM, campaign performance, experimentation, and incrementality.
- Guide scalable reporting and dashboard ecosystems that support trusted business visibility.
- Lead analytics for LTOs, promotions, marketplace initiatives, and other strategic growth opportunities.
- Establish test-and-learn frameworks including geo tests, marketplace pilots, and causal measurement approaches.
- Integrate first- and third-party data to identify performance drivers and consumer insights.
- Build, lead, and develop a high-performing analytics organization, establishing standards for analytical rigor, storytelling, and stakeholder engagement.
- Create strong partnerships across Marketing, Media, Finance, Culinary, Strategy, and Digital organizations.
- Deliver executive-ready presentations and narratives that clearly communicate implications, tradeoffs, and recommendations.
- Foster a culture of curiosity, experimentation, collaboration, and continuous improvement.
Education
- Bachelor’s degree required in Analytics, Statistics, Economics, Engineering, Computer Science, Marketing Science, or related quantitative field preferred; advanced degree preferred.
- 10+ years of experience in analytics, marketing science, consumer intelligence, or related fields.
- 5+ years of experience leading high-performing analytics teams and cross-functional initiatives.
- Experience spanning marketing measurement, experimentation, consumer analytics, and strategic decision support.
- Experience working with both first-party and third-party datasets to generate business insights.
- Preferred experience in restaurant, retail, QSR, or consumer-facing industries
- Strong understanding of MMM, incrementality testing, experimentation, and campaign analytics.
- Proficiency with SQL and familiarity with Python/R, Snowflake, and BI tools (Power BI/Tableau).
- Experience applying advanced analytical techniques and synthesizing insights into business recommendations.
- Experience leveraging AI tools to improve analytics and insight generation.
- Strategic, intellectually curious leader with strong business acumen.
- Strong communicator and storyteller who influences senior stakeholders.
- Collaborative leader who develops talent and drives accountability.
- Comfortable navigating ambiguity and balancing strategy with execution.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry.Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com**if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
