Deployment Strategist - US Government

About the position

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role At its core, the Deployment Strategist role centers around leveraging data in operational and real-world action. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. What We Do As a Deployment Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most challenging problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. Deployment Strategists are do-ers who immerse themselves in our customers' most intricate workflows, partner with customer teams and explore the data, and dive into the product landscape to enable us to scale. A select number of Deployments Strategists may also be deployed to Palantir internal teams and problems. In this role, the problems you'll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions. No two days are the same, but as a Deployment Strategist you can expect to: Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points. Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline. Work with the customer to build bespoke workflows for new user groups. Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners' operations. Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives. Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings. Build and deliver demos to new and existing customers. Scope out potential engagements in new industries and in increasingly expanding locations around the world.

Responsibilities

• Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points.
• Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline.
• Work with the customer to build bespoke workflows for new user groups.
• Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners' operations.
• Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives.
• Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings.
• Build and deliver demos to new and existing customers.
• Scope out potential engagements in new industries and in increasingly expanding locations around the world.

Requirements

• Active US Security Clearance at or above the Top Secret level.

Nice-to-haves

• Extraordinary ability to take on open-ended problems in unstructured environments.
• Adaptive and introspective; willing to learn, teach, lead and follow.
• Ability to travel 25 – 75% required. Varies by location and team.
• Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus.

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Relocation assistance
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan