Customer Success Specialist - Virtual Fencing Technology (REMOTE)

Overview

The Customer Success Specialist will lead in delivering and developing training for end user customers. The position is responsible and accountable for training end users to successfully enter, interpret and analyze all aspects of sensor data. The role will work closely with end customers, technical support, and sales to ensure customer user experience and satisfaction with Vence grazing management technology.

Key responsibilities

  • Train end users to successfully enter, interpret and analyze the Vence technology data
  • Customize user portal and user reports to improve the user experience with software
  • Recommend changes to customers’ current processes allowing for full implementation of Vence technology
  • Consult with owners, managers and users as required to improve customer experience
  • Ensure all questions are expediently addressed, resolved and documented in CRM
  • Recommend additions to quick guides and customer communication for improvements
  • Assist with gathering testimonials, case studies and video clips
  • Actively raise issues and recommend improvements to support services
  • Use project management skills and organization to successfully manage multiple projects at once
  • Support the sales process where consultation is needed to help sales prospects feel comfortable with software and reports
  • Interface with Engineering to recommend improvements for Vence technology
  • Assist marketing to write newsletters and Ag media stories related to Vence technology
  • Work with Sales and Marketing to organize User groups and farm demonstrations

Education Minimum Requirement

  • Bachelor’s Degree in Animal Health, Agriculture, Business or relevant study is required.

Required Skills/Abilities

  • Demonstrated understanding of the beef industry and cattle grazing
  • Excellent interpersonal communication and presentation skills
  • Flexible and able to adapt to a changing environment
  • Able to quickly build trust and rapport with customers
  • Time management and strong organizational skills
  • Must possess a valid U.S. motor vehicle driver’s license without restriction
  • Excellent written, verbal and MS Office skills
  • Ability to manage a Customer Relationship Management (CRM) system to track each account and interaction
  • Experience working with ranching community preferred

Current Employees apply through internal system; Current Contingent Workers apply through internal system. Note: URLs have been omitted in this refined version.

Legal and Workplace Information

US and Puerto Rico Residents Only: Our company is committed to inclusion and provides accommodations during the application process upon request.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other legally protected characteristics. We comply with affirmative action requirements where applicable. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC Know Your Rights materials.

U.S. Hybrid Work Model: Effective September 5, 2023, employees in office-based positions in the U.S. will follow a Hybrid model: three total days on-site per week (Monday - Thursday) and remote on Fridays, with variations by site or organization. This model does not apply to field-based, facility-based, manufacturing-based, or research-based positions, or roles designated as remote.

Compensation: The salary range for this role is $77,700.00 - $122,300.00. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits: Medical, dental, vision, retirement (401(k)), paid holidays, vacation, sick days, and other benefits. More information about benefits is available through the employer benefits page.

Application: Apply through the company careers site; the posting has an end date outlined in the posting.

Other notes

Travel: 75% travel may be required. Location and other: Remote/hybrid options may be available depending on role. Shift: Day shift. Valid Driving License: Yes. Hazardous Materials: N/A.

#J-18808-Ljbffr Experience: 3 years required
Back to blog

Other Jobs To Apply

Remote Customer Support Specialist- Part Time & Full Time

PACS Admin with Site co-ordinator (reputed company and Divrad)

Social Media Lead (m/w/d) | Strategie & Performance | 100 % remote

**Experienced Online Customer Support Specialist – reputed company Chat Support (Remote) – Part-Time Opportunity**

Junior Level/ Entry Level Software Engineer (Remote)

Ramp Agent - Evening Shift

Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

Warehouse Associate - Night Shift- Immediate Hiring

reputed company Careers - Find flexible, work-from-home jobs helping customers while earning $25-$35 per hour.

Call Center Representative- Reno, Nevada- Remote (Any city, NV, US, 99999)

Nurse Consultant (Nursing Home Surveyor)

Warehouse Worker Job at Hayes Company LLC in Forney

SOC Analyst I (Remote)

Remote Part‑Time Customer Service Representative – Flight Operations & Passenger Support – Earn $27/hr at arenaflex

Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

[Remote] DR Systems PACS Administrator / Specialist

-Work From Home Position | Entry-Level | Flexible Hours

Flexible Part-Time Remote Data Entry Specialist | Flexible Hours & Training Provided | Join arenaflex Team

reputed company, Progressive Care, Per-diem

Remote Physical Therapist in ID

Overnight Positions Near Me Online – Non-Phone Digital Chat Role | $25–$35/hr

reputed company RN – Clinical Documentation Specialist – CDIP CCDS Required – 100% Remote, GA

HelpDesk (Customer Support)

Senior Technical Program Manager, Amazon Access - Apply

Entry Level Financial Protection Specialist (Remote)

[Remote] Epic- Clinical Service Desk Specialist-REMOTE

Work from Home as a Game Tester in the United States

Medical Scribe (Remote - Full Time) - Full-time

Part Time Package Handler (Twilight) - YVR Area

Lead Backend Developer – Aviation Systems (Remote, Full-Time)

Remote Cybersecurity Jobs - reputed company

Appeals Nurse (RN) Analyst (670084)

Dealer Development Manager (Nashville, TN)

Entry-Level Data Entry Specialist Remote

Part-Time Remote Typist/Data Entry Clerk

No Experience Necessary | Work from Home Chat Agent Job - $25-$35/hour (Remote), Compensation: $25-$35/hour

**Remote Data Entry Clerk – Part‑Time, Precision‑Focused, Flexible Hours, Global Collaboration**

Remote Product Support Representative (No Degree Required/High Paying)

Entry-Level Data Entry Clerk – No Experience Required – Immediate Start at arenaflex – Grow Your Career in a Dynamic Data‑Driven Environment

**Dedicated Overnight Live Chat Support Agent – Remote, Night Shift Customer Service Specialist with Strong Communication Skills**

**Customer Service & Support Representative – Remote – 6+ Month Engagement – Join arenaflex’s Dynamic Operations & Assurance Team**

Experienced Remote Administrative Support & Data Entry Assistant – Part-Time, Entry Level | Flexible Hours + Great Pay

Weekend Job / Part-time Job - Online Tutor in Türkiye

[Remote] Business Operations Admin

Remote Live Chat & Email Support Specialist – Deliver Outstanding Customer Service from Home, Earn $25–$35 per Hour

Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

**Remote Admin Support - Data Entry Role at blithequark**

**Experienced Customer Support Representative – Night and Weekend Shift – Coppell, TX**

Part-Time Remote Live Chat Support Specialist – No Experience Required, Flexible Hours, Earn Up to $280 Daily

**Experienced Part‑Time Remote Data Entry & Market Research Specialist – Earn Competitive Pay in Paid Focus Groups & Clinical Trials**