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Communications Specialist - Workers Compensation - Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Communications Specialist plays a central role in producing high-quality communications for internal and external audiences by ensuring clarity, accuracy, consistency, and alignment with corporate brand and content standards. The role oversees both standard and critical communications, including executive messaging, website updates, official correspondence, and emergency alerts; serves as a trusted communication partner to executive leadership; performs technical and editorial reviews of proposals and official documents; enforces style guidelines; and may propose new and innovative communication assets or approaches.
This is a highly collaborative role that works closely with all lines of business and serves as an editorial steward for the organization, coordinating inputs from multiple stakeholders and delivering polished, accurate, audience-appropriate communications, often within aggressive timelines.
Key skills include
- Advanced writing, editing, and proofreading skills across executive, technical, and market-facing communications
- Solid editorial judgment and attention to detail for highly visible materials that are often complex
- Proven experience supporting executive and CEO communications
- Ability to manage multiple priorities, versions, and deadlines in a fast‑paced environment
- Effective collaboration and facilitation skills with senior leaders and cross‑functional teams
- Working knowledge of brand, style guidelines, and content governance standards
Primary Responsibilities:
- Communications oversight and editorial leadership
- Oversee all internal and external OWCA communications to ensure clarity, consistency, and alignment with corporate guidelines
- Perform technical and editorial reviews of proposals, executive communications, and market-facing documents to ensure accuracy, professionalism, and audience alignment
- Ensure version control discipline and proper storage of final materials to prevent duplication or conflicting communications
- Perform quality assurance on all communications including email formatting, links verification, and distribution list accuracy, prior to distribution
- Act as an editorial steward across proposals, executive presentations, website content, and official correspondence
- Executive and CEO communications
- Write and edit communications on behalf of executive leadership, including CEO newsletters, announcements, presentations, town hall materials, and follow up communications
- Manage the OWCA Communications mailbox and draft official announcements, memos, and executive messaging
- Support speaker engagement preparation and executive-facing materials as required
- Writing and content development
- Research, draft, facilitate reviews for, and finalize a wide range of internal and external communications, including:
- Executive and division-wide communications
- Client-requested documents
- Website copy and digital content
- Industry award nominations and sponsorship copy
- Emergency and time-sensitive communications
- Ensure all written materials are clear, accessible, and appropriate for the intended audience
- Draft, format, schedule, and distribute email communications using enterprise email platforms and marketing automation tools, ensuring accuracy, audience targeting, and alignment with brand standards.
- Ensure communications are adapted appropriately across channels (email, web, executive messaging) and maintain consistency of messaging across formats and audiences.
- Research, draft, facilitate reviews for, and finalize a wide range of internal and external communications, including:
- Facilitation and collaboration
- Organize and lead working sessions and review meetings with executive leadership, business development, clinical, policy, product, IT, and account teams
- Coordinate daily with internal communications partners and other contributors
- Ask pertinent questions, listen carefully, and incorporat
