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Cash Application & Accounts Receivable Reconciliation Specialist - Fully Remote

Cash Application & Accounts Receivable Reconciliation Specialist

Russell Tobin is supporting a confidential, high-growth technology client in hiring a highly detail-oriented Cash Application & Accounts Receivable Reconciliation Specialist to join their Finance team on a 12-month W2 contract basis.

This role is focused on processing high-volume customer payments, applying cash across multiple payment channels, reconciling customer accounts, and ensuring the accuracy of accounts receivable records. The ideal candidate will be a subject matter expert in cash application workflows, payment matching, and account reconciliation within an ERP system.

This is an excellent opportunity for someone who thrives in a fast-paced, high-growth environment, enjoys precision-driven work, and is skilled at solving complex reconciliation issues while supporting accurate and timely month-end and quarter-end close processes.

Key Responsibilities

Payment Processing & Cash Application

Process customer payments received through multiple channels, including ACH, wire transfer, credit card, and check, with a high degree of accuracy and timeliness.
Apply cash to open invoices in the ERP system by matching payments to the appropriate customer accounts and invoices.
Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timelines.
Investigate payment exceptions and work with banking partners to resolve payment processing issues.
Coordinate with customers to clarify payment intent when payment references are unclear or incomplete.
Maintain detailed documentation of payment applications and exception handling within the ERP system.

Account Reconciliation

Perform detailed account-by-account reconciliations between the ERP system and external sources, including bank statements, payment processors, and customer statements.
Investigate and resolve variances between account balances, applying corrections and adjustments as appropriate.
Reconcile subsidiary ledgers to general ledger accounts on a monthly basis.
Identify and resolve outstanding items, aging exceptions, and reconciling differences.
Support month-end and quarter-end close activities by completing reconciliations on schedule.
Document reconciliation findings and maintain audit trails for compliance purposes.

Dispute & Adjustment Management

Research and resolve billing disputes related to payment application or account discrepancies.
Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation.
Investigate root causes of recurring payment and application errors.
Provide recommendations to reduce payment discrepancies and improve first-time accuracy.

Reporting & Analysis

Prepare daily and weekly cash application and payment reconciliation reports.
Generate exception reports identifying unapplied cash, unmatched payments, and reconciliation discrepancies.
Analyze payment application trends and metrics to identify opportunities for process improvement.
Provide ad hoc analysis on aging, payment patterns, and account status as requested by management.
Support cash forecasting efforts by providing accurate cash application data and reconciliation insights.

ERP System & Process Management

Serve as a power user of the ERP system for cash application and account reconciliation workflows.
Identify system configuration and process optimization opportunities to improve efficiency.
Support implementation of cash application automation tools and collections platforms.
Participate in training, documentation, and process improvement initiatives.

Required Qualifications

4+ years of experience in accounts receivable, cash application, payment processing, or account reconciliation.
Experience in a fast-growth SaaS, technology, or high-volume transaction environment strongly preferred.
Advanced Microsoft Excel skills, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis.
Demonstrated expertise in payment reconciliation and account reconciliation processes.
Strong experience with ERP systems such as Workday, NetSuite, SAP, or similar, particularly within cash application and receivables modules.
Exceptional attention to detail with the ability to maintain accuracy while processing high transaction volumes.
Strong analytical and problem-solving skills, with the ability to investigate complex discrepancies and resolve root causes.
Experience with multiple payment channels and payment processing platforms.
Knowledge of accounting principles and month-end/quarter-end close processes.
Ability to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environment.

Preferred Qualifications

Bachelor's degree in Accounting, Finance, or a related field.
CPA, CMA, or pursuit of an accounting certification.
Experience in B2B SaaS or technology companies.
Experience with cash application automation platforms such as Tesorio, HighRadius, Stuut, or similar.
Experience with banking systems and payment API integrations.
Experience working in a high-growth or hypergrowth environment.
Knowledge of SOX compliance and internal control requirements.

Ideal Candidate Profile

The ideal candidate is highly analytical, organized, and detail-driven, with strong experience managing high-volume cash application and account reconciliation workflows. This person should be comfortable working independently in a remote environment, partnering cross-functionally with Finance, Accounting, Banking, and Customer-facing teams, and identifying opportunities to improve process accuracy and efficiency.

Equal Employment Opportunity

PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates

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