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Budtender
Overview
Join our dynamic team as a Budtender, where you'll be the friendly face and knowledgeable guide for customers exploring our wide selection of cannabis products. In this energetic role, you’ll provide exceptional customer service, educate clients on product offerings, and ensure a smooth retail experience. Your enthusiasm and expertise will help customers make informed choices while fostering a welcoming environment that promotes responsible consumption. This paid position offers an exciting opportunity to grow within the retail cannabis industry and develop your sales skills.
Responsibilities
- Greet customers warmly and assist them in selecting products that meet their needs and preferences
- Provide detailed product demonstrations and educate customers on different strains, edibles, concentrates, and accessories
- Operate the point-of-sale (POS) system efficiently for retail sales transactions, including cash handling and credit card processing
- Maintain accurate cash register operations, handle cash drawer balancing, and ensure secure cash handling procedures
- Upsell products by highlighting new items, promotions, or complementary products to enhance customer satisfaction and sales volume
- Stock shelves, organize displays, and ensure merchandise is well-presented according to merchandising standards
- Conduct product demos when appropriate and answer customer questions with clear communication skills
- Follow all safety protocols, including verifying legal age requirements and adhering to local regulations regarding cannabis sales
- Assist with inventory management, including stock replenishment and inventory counts
- Maintain excellent phone etiquette when taking orders or answering inquiries from customers or vendors
Qualifications
- Previous retail sales experience preferred, especially in a customer-focused environment such as retail or hospitality
- Supervising experience is a plus for those interested in leadership opportunities within the store
- Strong communication skills; bilingual abilities are highly desirable to serve diverse customer bases
- Familiarity with POS systems, cash register operations, and retail math for accurate transactions
- Knowledge of retail store product knowledge, merchandising techniques, and stock management practices
- Ability to perform basic math calculations quickly and accurately for sales transactions and inventory counts
- Excellent customer service skills with a friendly, professional demeanor and phone etiquette
- Experience conducting product demos or upselling is advantageous
- Must be at least the legal age for cannabis sales in your jurisdiction; valid identification required
Join us in creating an engaging shopping experience where education meets enthusiasm! We’re committed to supporting your growth through comprehensive training on product knowledge, sales techniques, and regulatory compliance. This is more than a job — it’s an opportunity to be part of an innovative industry that values responsible practices and community connection.
Pay: $20.00 - $21.50 per hour
Expected hours: 35.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person