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Account Manager I- Desk Based Sales
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. This desk-based position, with limited field engagement, will target mostly new logo acquisition and development through well-supported sales and prospecting motions.
The Main
Responsibilities
Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas. Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
Proactively solve sales challenges and customer obstacles. Effectively navigate company systems and tools to provide customers with timely quotes, follow up. Engage internal resources and support personnel to provide an exceptional customer experience.
Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Leverage the broader sales resource eco-system to drive high impact opportunities. Work with urgency through all aspects of the sales cycle through closing.
Maintain updated sales stages and accurate notes in Salesforce.com. Provide activity reports as required. Forecast and commit monthly sales volume accurately. Attend assigned meeting and participate in all company training requirements.
Constantly advance efforts and ways to improve performance towards personal development. Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers. Create and maintain account plans as required.
What We Look For in a Candidate
Up to 3+ years sales experience, experience selling similar products a plus. Results-oriented. Strong communication, written and presentation skills. Ability to build new relationships. Highly motivated and ambitious. Works well when presented with challenges. High energy and positive. Anxious to learn and grow professionally. Coachable and can easily take direction. Customer experience focused. Proficiency in MS Office and social media. Web-conferencing skills.
Experience in Salesforce.com and LinkedIn. Work daily with integrity and follow the Lumen Unifying Principles. Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay
Ranges $43,280 - $57,696 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$45,444 - $60,587 in these states: CO HI MI MN NC NH NV OR RI
$47,607 - $63,468 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Were able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumens: Benefits Bonus Structure Requisition #: 342352 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug s
