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Tramitador/a Asistencia Viaje reembolsos con francés y/o portugués

Si quieres formar parte de una compañía volcada en las personas, tienes inquietud por ayudar a mejorar la calidad de vida de los demás y valoras realizarte en un ambiente laboral excepcional, con excelentes políticas de conciliación, beneficios sociales y oportunidades de crecimiento y estabilidad, has encontrado tu lugar.

El grupo ARAG es una empresa alemana con sede en Dusseldorf, formada por un equipo humano extraordinario de más de 4.000 personas repartidas por 19 países.

Además, es líder del sector de los seguros de Defensa Jurídica y Asistencia en Viaje en España y cuenta con más de 20 millones de clientes en España.

Buscamos a 2 personas resolutivas, comprometidas y responsables, con competencias para trabajar en equipo y con una clara orientación de servicio, con dominio del idioma portugués y castellano y/o inglés y castellano, que desee trabajar en el departamento de Asistencia en viaje.

¿Qué hacemos en Asistencia en Viaje?

Nos encargamos de prestar asistencia a nuestros clientes a nivel técnico y médico en caso de un accidente o lesiones sufridas durante el transcurso de su viaje, además de gestionar indemnizaciones y gestión de pagos y cobros.

¿Requisitos mínimos:

Experiencia previa en atención al cliente.

Nivel alto de portugués y español y/o francés y español tanto hablado como escrito.

Competencias: Orientación al cliente, orientación a resultados, empatía, asertividad, trabajo en equipo, planificación y organización, compromiso con el trabajo y la organización.

Nivel alto en utilización de herramientas informáticas.

Haber trabajado en Compañías de seguros, en el departamento de Asistencia en Viaje.

Formar parte de una empresa líder en el sector, consolidada y en fase de expansión.

2 vacantes en turno rotativo:

8 semanas de 8:00 a 15:30h de lunes a viernes 4 semanas de 9:00 a 18:00h de lunes a viernes

Contrato indefinido

Modalidad de trabajo para las personas de Barcelona y alrededores: durante el periodo de formación y adaptación será 100% presencial, superado este periodo que dura aproximadamente 1 mes, la persona podrá solicitar adherirse al modelo mixto de teletrabajo al 50%.

Formación continua en un ambiente de trabajo agradable con fuerte implicación y motivación personal.