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Technical Support Representative - IT Help Desk

<div> <div> For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. </div> </div><div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 12px; text-align: left; white-space: normal; background-color: #ffffff;"> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 4.26667px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">JOB SUMMARY & SCOPE<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559685":140,"335559738":64,"335559740":219}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Responsible for providing technical support and assistance to end-users within our organization. You will respond to inquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":144}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":144}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">KEY ACCOUNTABILITIES<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559685":140,"335559740":219}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Respond to incoming support inquiries via phone, email, or ticketing system in a timely and courteous manner.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Analyze and troubleshoot technical issues reported by end-users, including hardware, software, and network problems.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Provide effective solutions to technical issues, guiding end-users through corrective steps or performing remote troubleshooting.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Escalate unresolved issues to appropriate IT personnel or vendors for further investigation and resolution.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Assist with the installation, configuration, and deployment of software applications and updates.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Document support tickets, resolutions, and procedures to build a knowledge base for future reference and training.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Provide basic training and assistance to end-users on software applications, systems, and IT best practices.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Monitor system performance and security to identify potential issues or vulnerabilities proactively.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Conduct routine maintenance tasks such as system updates, patches, and backups.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Follow established IT policies, procedures, and guidelines to ensure compliance and security.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">EDUCATION + EXPERIENCE + KEY TRAITS<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":140}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">A <span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent;">bachelor's degree in Computer Science, Information Technology, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) may be advantageous.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Prior experience in a technical support role or help desk environment is desirable.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, G Suite), and remote support tools.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Strong customer service orientation with a focus on providing a positive support experience to end-users.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Ability to analyze problems, identify root causes, and implement effective solutions.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Ability to collaborate with team members and other IT personnel to resolve complex issues and achieve common goals.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Willingness to learn and adapt to new technologies and procedures in a fast-paced environment.</li> </ul> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 12px; text-align: left; white-space: normal; background-color: #ffffff;"> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0.0666666px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">TYPICAL PERFORMANCE TARGETS<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":140,"335559738":1}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">SERVICE <span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent;">DELIVERY:<span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; display: inline-block; font-family: Calibri, sans-serif; font-size: 9pt; position: relative; white-space: nowrap; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent; text-align: left; width: 0px;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Sustained, measured excellence in project & process delivery<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559738":1,"335559740":229,"469777462":[499,500,2300],"469777927":[0,0,0],"469777928":[1,1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">COST TO <span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent;">SERVE:<span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; display: inline-block; font-family: Calibri, sans-serif; font-size: 9pt; position: relative; white-space: nowrap; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent; text-align: left; width: 0px;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Sustained, measured excellence in delivery efficiency with expected continuous improvement<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229,"469777462":[499,500,2300],"469777927":[0,0,0],"469777928":[1,1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto"><span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent;">INNOVATION:<span style="margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; display: inline-block; font-family: Calibri, sans-serif; font-size: 9pt; position: relative; white-space: nowrap; background-image: var(--urlContextualSpellingAndGrammarErrorV2,); border-bottom: 1px solid transparent; text-align: left; width: 0px;"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Step changed delivery in safety, quality, and/or cost<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":0,"335559738":1,"335559740":240,"469777462":[499,500,2300],"469777927":[0,0,0],"469777928":[1,1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">LANGUAGE SKILLS<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559685":140,"335559740":219}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Read and interpret documents, procedure manuals and various correspondence from both internal and external.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":0,"335559738":1,"335559740":240,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":0,"335559738":2,"335559740":240,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">SUPERVISION<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":140}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Role does not require supervision of direct and indirect reports.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":0,"335559738":1,"335559740":240,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">DECISION MAKING + REASONING<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 14.6px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559685":140,"335559740":219}"=""> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 12px; text-align: left; white-space: normal; background-color: #ffffff;"> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Able to take accountability and responsibility for business target delivery and decision making.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559740":229,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559738":1,"335559740":229,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> </ul> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0px 0px 0px 9px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="2"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">WORKING RELATIONSHIPS<span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.1083px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"335559685":140}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Internal Customer <span style="margin: 0px; padding: 0px; user-select: text; font-size: 9pt; line-height: 15.2667px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 134245417":false,"201341983":1,"335559738":1,"335559740":229,"469777462":[499,500],"469777927":[0,0],"469777928":[1,1]}"=""> </li> </ul> </div> </div><div> <div> <div>Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.</div> <div> </div> </div> </div>

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