Tech Lead

<p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Join Air Canada—an iconic Canadian brand and North America’s top-ranked airline—as we lead the next wave of digital transformation in aviation. With major IT initiatives underway and a strong commitment to innovation, this is a unique opportunity to help shape the future of travel technology.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We’re looking for a dynamic and experienced Tech Lead to guide engineering teams in delivering scalable, high-quality software solutions. This role blends hands-on development with strategic leadership, driving architectural decisions, mentoring developers, and aligning technical execution with long-term business goals.</span><br><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">As a champion of engineering excellence, the Tech Lead fosters a culture of innovation, simplicity, and continuous improvement. You’ll collaborate across disciplines, promote Agile best practices, and explore emerging technologies—including AI and machine learning—to ensure our platforms remain reliable, future-ready, and impactful.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Let your career take flight by joining a team that’s redefining the digital passenger experience at the forefront of global aviation.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Responsibilities:</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Lead and mentor software engineering teams across the full stack—front-end, back-end, cloud, and DevOps—to deliver high-quality, scalable solutions.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Own architectural decisions and ensure alignment with enterprise-wide technology standards and long-term product vision.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Actively contribute to development efforts, modeling best practices in coding, testing, and performance optimization.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Define and evolve technical strategy, including CI/CD pipelines, DevSecOps principles, and release automation.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Champion modern design patterns such as microservices, serverless, and modular component architecture.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Drive and review low-level design specifications, ensuring technical clarity, feasibility, and alignment with high-level architecture.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Conduct thorough code reviews and evaluate test plans and unit test scripts to uphold quality, reliability, and maintainability standards.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Collaborate with Product Owners, Designers, and Scrum Masters to co-create user stories, define acceptance criteria, and balance technical feasibility with business priorities.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Drive adoption of emerging technologies including GenAI, agentic systems, and AI-assisted development tools.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Establish and enforce coding standards, testing frameworks, and documentation practices to ensure maintainability and scalability.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Monitor and improve engineering metrics (e.g., commit velocity, test coverage, deployment frequency) to drive team productivity.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Foster a culture of continuous learning, innovation, and psychological safety within the team.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Communicate technical concepts clearly to both technical and non-technical stakeholders.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Participate in cross-team initiatives to set technical guidelines and promote consistency across pods and platforms.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Support post-release activities including debugging, performance tuning, and incident resolution.</span></li></ul><p><strong>Qualifications</strong></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Required</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Bachelor’s degree in Computer Science or related field.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Minimum 5 years of experience in software development, with at least 2–3 years in a technical leadership role.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Proven ability to lead engineering teams and make architectural decisions across the full stack.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Deep expertise in modern frameworks and languages (e.g., React, Angular, Node.js, Java, NestJS).</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Strong experience with cloud platforms (AWS, Azure, GCP), container orchestration (Docker, Kubernetes), and infrastructure automation.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Experience working with relational databases (e.g., PostgreSQL, MySQL) and/or NoSQL databases (e.g., MongoDB, Cassandra).</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Solid understanding of data access frameworks, industry standards, and best practices for database integration and performance optimization.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Proficiency in RESTful APIs, OpenAPI/Swagger, and integration patterns.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Experience with Agile methodologies, backlog management, and cross-functional collaboration.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Strong communication skills with the ability to align technical decisions across teams and explain concepts to non-technical audiences.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Demonstrated ability to coach teams, manage technical priorities, and drive delivery excellence.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Assets</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Experience with Mulesoft or other Java-based ESBs (e.g., IBM IIB, Tibco).</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Exposure to API management platforms such as Apigee, IBM API Connect, or Mulesoft.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Familiarity with Generative AI, machine learning model integration, or AI-assisted development tools.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Background in the airline or travel industry, with an understanding of domain-specific challenges and systems.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Certifications in cloud architecture, Agile leadership, or security frameworks (e.g., AWS Certified Solutions Architect, Certified ScrumMaster, CISSP).</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Personal Attributes:</strong></span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Inspires and energizes engineering teams with a high level of enthusiasm, fostering a culture of excellence and ownership.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Demonstrates a forward-thinking, innovative mindset—constantly exploring emerging technologies and unconventional solutions to complex challenges.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Builds and sustains a culture of trust, transparency, and psychological safety, enabling open dialogue and empowering diverse perspectives.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Challenges assumptions and the status quo with curiosity and courage, driving continuous improvement and elevating team performance.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Balances strategic vision with hands-on technical guidance, ensuring alignment between business goals and engineering execution.</span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Leads by example with integrity, resilience, and a commitment to mentoring others toward their full potential.</span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Conditions of Employment:</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Linguistic Requirements</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Based on equal qualifications, preference will be given to bilingual candidates.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Diversity and Inclusion</strong></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><strong>Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.</strong></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...