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Team Leader - Tires as a Service

<div><div>Team Leader – Tires as a Service Sede: Italy/Spain<h2></h2><h2>Informazioni su Goodyear </h2>Ci dedichiamo alla produzione, all’innovazione e al servizio dei migliori pneumatici al mondo. Da oltre 125 anni, Goodyear è all’avanguardia nello sviluppo di soluzioni intelligenti che plasmano il futuro della mobilità. Oggi siamo un unico team globale, unito da un pensiero audace, una determinazione costante e una passione per superare le aspettative. Se sei pronto ad abbracciare il cambiamento e a fare la differenza nella tua carriera, unisciti a noi. <h2></h2><h2>Perché questo ruolo è importante </h2>In qualità di Team Leader – Implementazione di Tires as a Service (TaaS), svolgi un ruolo chiave nel garantire un’esperienza di alta qualità ai clienti. Guidando un team di tecnici sul campo e coordinando le operazioni quotidiane, garantisci che i servizi vengano forniti in sicurezza, nei tempi previsti e secondo i più elevati standard. Raccogli persone, processi e partner per creare risultati affidabili e focalizzati sul cliente. <h2>Cosa farai </h2><ul><li>Guidare, supportare e sviluppare un team di tecnici sul campo remoti </li><li>Pianificare e coordinare le operazioni quotidiane e settimanali per soddisfare le esigenze dei clienti </li><li>Creare solide partnership con team interni, clienti e fornitori esterni </li><li>Stabilire priorità, gestire la pianificazione e supportare attività di formazione e certificazione </li><li>Promuovere sicurezza, qualità e conformità agli standard interni e alle normative </li><li>Migliorare la soddisfazione dei clienti risolvendo problemi, conducendo analisi delle cause principali e ottimizzando i processi </li><li>Coordinare assunzioni, onboarding, performance e sviluppo delle competenze dei membri del team </li><li>Garantire comunicazione coerente, chiarezza e allineamento tra tutte le parti interessate </li><li>Migliorare continuamente i metodi di lavoro, inclusi processi, strumenti e modalità di erogazione dei servizi </li></ul><h2>Il tuo profilo </h2><ul><li>Esperienza nella leadership e nello sviluppo di team in ambienti tecnici o sul campo </li><li>Solida esperienza nel supporto clienti, nella risoluzione dei problemi e nel coordinamento degli stakeholder </li><li>Capacità di pianificare, stabilire priorità e raggiungere obiettivi in un ambiente dinamico e orientato al servizio </li><li>Sicurezza nel lavorare in autonomia pur promuovendo la collaborazione tra team </li><li>Chiare competenze comunicative e nella redazione di report, con attenzione ai dettagli </li><li>Mentalità proattiva, orientata alle soluzioni, con impegno verso il miglioramento continuo </li><li>Disponibilità a viaggiare frequentemente nell’ambito del ruolo </li></ul>Accogliamo candidature da persone con una vasta gamma di esperienze e background. Anche se non soddisfi tutti i requisiti elencati, ti incoraggiamo a candidarti. #LI-KH1 #LI-Remote</div></div> Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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