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Staff Product Manager, Healthcare
<p><b><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Where you’ll work:</span> </b></p>Remote (US)<p></p><p>At GoTo, innovation through practical AI touches every part of our company—not just our technical teams. We embrace intuitive, user-friendly AI-driven tools and creative problem-solving to improve the way we work together and serve our customers. <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Here, you’ll join</span> a collaborative <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">community that’s always</span> learning, adapting, and leading through change. <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">If you’re eager</span> to build strong relationships and make a meaningful daily impact, GoTo is the place for <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">you. </span></p><p></p><p><b>Your Day to Day</b></p><ul><li>Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact.</li><li>Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions.</li><li>Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies.</li><li>Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn.</li><li>Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.</li></ul><p></p><p><b>What We’re Looking For</b></p><ul><li>5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms.</li><li>Deep, firsthand understanding of U.S. healthcare operations, including HIPAA, patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows.</li><li>Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn.</li><li>Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact.</li><li>Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.</li></ul><p></p><p><b>What We Offer</b> </p><p><b>At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:</b></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Comprehensive health benefits</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Tuition reimbursement and access to instructor-led and on-demand learning and development programs</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">· </span> Employee-led communities and programs, including Employee Resource Groups <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">(ERGs), GoTo Gives,</span> and charitable matching</p><p>We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day. </p><p>Specific benefits and offerings may vary by country in line with local regulations and market practices. </p><p></p><p>At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll <b>Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed.</b> <a href="https://www.goto.com/company/corporate-responsibility" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><b><u><span style="font-size:inherit">Learn more.</span></u></b></span></a></p><p></p>Annual Base Salary Range: <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">$130,000.00 - $173,000.00</span><p style="text-align:inherit !important"></p><p style="text-align:left !important"><i>The above shows our ranges from minimum to maximum </i><span><i>and is displayed in the full-time equivalent amount</i></span><i>. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.</i></p><p style="text-align:inherit !important"></p>