Sr. Technical Account Manager, TAM

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box making complex things easy and hard things possible with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction and we are looking for builders who share that mindset.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers across all industries and sizesincluding Automotive Financial Services Energy Healthcare Industrial and Manufacturing Media and Entertainment Telecom Big Data and moregain the best value and service from AWS

At AWS Enterprise Support were looking for a Sr. Technical Account Manager (TAM) to support and influence our customers creative and transformative spirit of innovation across all technology areas including Compute Storage Database Big Data AI/ML Application-level Services Networking Serverless and more. This is not a sales role but rather an opportunity to be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises-serving as their advocate to AWS product teams.

Key job responsibilities
: As a Senior TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer and drive discussions with senior leadership regarding operational excellence cloud maturity support and risk management.
You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5 years of design/implementation/operations/consulting with distributed applications experience
- 5 years of technical engineering experience

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings
- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture implementations and/or solutions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at DC Washington - 153600.00 - 207800.00 USD annually
USA VA Arlington - 153600.00 - 207800.00 USD annually


Required Experience:

Senior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 153600 - 207800

Back to blog

Other Jobs To Apply

Remote Part Time Evening Data Entry Jobs -$1400 Weekly

Guest Services Representative

Remote Data Entry Specialist - Precision & Organization

Remote Call Center Agent — Part-Time Customer Care

Virtual Nurse-RN/ Virtual Nursing

Sales District Leader Trainee

Staff Data Engineer, Commercial Data Governance

Pharmacy Technician- Part Time- Omnicare

Apple Data Entry & Customer Service – Remote Jobs

Poppi Market Sales Manager - Carson/Torrance

Customer Service Analytics & Insights Analyst

Part-Time Chat Support Agent (Remote) – 15 – 18/hr Job ID- 798 Job ID- 3011

Remote Key Account Executive – Facility Supplies

Data Entry Specialist (Remote - Part Time) At Netflix (No Experience/Entry Level)

Customer Support Specialist - Build Relationships & Resolve

UM Review Nurse

Account Executive, Mid-Market (Remote)

Coca-Cola Sales Merchandiser $16-$35/hr

Call Center Agent (PT or FT - 100% Work From Home)

Remote Out of Office Position / Data Entry (Hiring Immediately)

Paid Product Tester

UPS - Package Delivery Driver $45+/hr

Retail Cashier Part Time

Customer Service Representative (Remote)

FULLY REMOTE- Patient AR Specialist

( Senior Specialist ) Remote Jobs Paying 30 An Hour, Work From Home Jobs San Antonio @ Get Dream Job

Customer Support Specialist (Part-Time)

Customer Service Agent

Coca Cola Careers in Cathedral City, CA

Registered Nurse Care Manager

Remote Pharmacy Technicians (Full-Time + Weekend Coverage)

Customer Service Representative - Remote

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

HIM Float Clerk, Short Hour

Dishwasher/Utility

National Account Lead: Walmart & Costco (Remote)

Remote Customer Service Specialist

Remote Computer Power Users & Automation Builders (Must own MacBook) - AI Trainer ($50-$60 per hour)

Entry Level FedEx Data Entry Jobs (Work At Home)

Chewy Remote Jobs Customer support (Work From Home )

Social Media Marketing Strategy Intern: Create & Grow

RN | Gastroenterology

Amazon Customer Service - Work From Home $16-$24/hr

Remote Call Center Team Lead – Customer Service

Work From Home Jobs - Remote Customer Care - Start ASAP

Fisheries Technician 1- Ocean Salmon Lab

Work Remotely: Customer Service Positions with Pay Up to 19 Per Hour

Junior Data Entry Clerk (Remote)

AVP, Workers’ Compensation Claims – $195,000 – Fully Remote

Coca Cola Careers in Fairfield, CA