Sr. Systems Engineer (Internal Support)

<p><strong>Title: Sr. Systems Engineer (Internal Support) <br>Reports to: Internal Support Manager <br>Location/Type: UA Remote</strong></p> <p>Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. </p> <p>We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first. </p> <p>We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.</p> <p>You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.</p> <p><strong>Responsibilities:</strong></p> <ul><li>Minimum 10 years of IT experience/administration </li></ul> <ul><li>Strong verbal and written communication skills </li></ul> <ul><li>Advanced PowerShell skills including scripting </li></ul> <ul><li>End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting </li></ul> <ul><li>Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID) </li></ul> <ul><li>Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers </li></ul> <ul><li>Support/use of ConnectWise Manage and ScreenConnect </li></ul> <ul><li>Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations </li></ul> <ul><li>Experience taking projects/deployments from proof-of-concept to production </li></ul> <p><strong>Desirable Qualities:</strong></p> <ul><li>Experience working in an MSP environment </li></ul> <ul><li>Administration and use of RMM agents/tools </li></ul> <ul><li>Exposure to/ability to support workloads in Azure or AWS </li></ul> <ul><li>Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password </li></ul> <ul><li>Experience with Azure Virtual Desktop </li></ul> <ul><li>Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender </li></ul> <p>Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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