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Sr. Systems Engineer Audio & Intercom Job at NEP Group, Inc. in New York
You might not know our name, but you've probably seen our work - on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We've supported some of the world's most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 40 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.PurposeThe Senior Systems Engineer – Audio & Intercom is responsible for the design, integration, deployment, commissioning, and support of complex audio, intercom, communications, and media systems used in live sports, entertainment, broadcast, and large-scale productions.This is a hands-on engineering role combining systems design, field engineering, troubleshooting, and client-facing technical leadership. The engineer works across audio, intercom, IP networking, video, RF, fiber, routing, synchronization, and control systems to deliver reliable and scalable production solutions.Essential Duties/ResponsibilitiesDesign and engineer audio, intercom, communications, and supporting broadcast infrastructure for complex live productions.Translate production requirements into system architectures, equipment specifications, signal flows, network requirements, drawings, and deployment plans.Configure, integrate, commission, and troubleshoot professional audio consoles, intercom matrices, wireless intercom, DSP, routing, control, and networked-media systems.Design systems with appropriate redundancy, resiliency, scalability, and operational simplicity.Support IP-based production environments, including network configuration, multicast, VLANs, QoS, synchronization, bandwidth management, and troubleshooting.Collaborate with video, network, RF, fiber, replay, control, and other engineering disciplines to ensure end-to-end system performance.Lead or support shop builds, system staging, testing, deployment, commissioning, operation, and strike.Develop and execute test plans, system validation, redundancy testing, and operational-readiness reviews.Serve as a senior technical resource during major live events, providing troubleshooting and escalation support in high-pressure production environments.Identify technical risks and single points of failure and recommend appropriate mitigation.Direct and mentor engineers and technicians during system deployment and operation when required.Work directly with clients, Sales, Operations, vendors, and project teams to define requirements and develop effective technical solutions.Maintain accurate system drawings, configuration information, equipment documentation, and as-built records.Evaluate emerging technologies and recommend improvements to NEP systems, standards, workflows, and engineering practices.Provide remote and after-hours technical support when required for active productions.Position Requirements8-10+ years of experience in broadcast, live production, systems integration, audio/intercom engineering, or a related technical field.Advanced knowledge of professional audio, intercom, communications, and broadcast infrastructure.Strong understanding of IP networking and networked media, including VLANs, multicast, QoS, addressing, redundancy, and troubleshooting.Strong knowledge of signal flow, routing, synchronization, fiber transport, control systems, and production workflows.Demonstrated experience integrating, commissioning, and troubleshooting complex systems in live-production environments.Ability to read, create, and interpret engineering drawings, schematics, signal-flow diagrams, and technical documentation.Strong troubleshooting skills and the ability to make sound technical decisions under pressure.Excellent client-facing, written, and verbal communication skills.Demonstrated ability to lead technical teams and collaborate across engineering, operations, sales, production, vendors, and clients.Ability to manage multiple projects and priorities in a fast-paced environment.Ability to travel approximately 60-70%, including extended assignments, nights, weekends, and holidays as production schedules require.Preferred Technical ExperienceExperience with several of the following is preferred:Digital audio consoles and distributed audio systems.Matrix and wireless intercom systems.Dante, AES67 and networked audio.SMPTE ST 2110 and PTP/ST 2059.Enterprise Ethernet switching and media networking.Broadcast routing, monitoring, and control systems.Fiber-optic transport and RF communications.Remote and distributed-production architectures.AutoCAD, Visio, VidCAD, or similar engineering documentation tools.EducationBachelor's degree in Engineering, Technology, Broadcast, Media Production, or a related discipline preferred. Equivalent professional experience, technical training, and demonstrated expertise will be considered.Core CompetenciesSystems thinking, technical curiosity, strong troubleshooting, client focus, collaboration, clear communication, attention to detail, and sound judgment under pressure.The successful candidate should be equally comfortable designing a system in the shop and troubleshooting that system onsite during a major live production.#J-18808-Ljbffr
