Solutions Engineer, Canada *Remote* (m/f/d)

<p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">About Us<br><br></span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.<br><br></span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">We serve two primary customer segments:<br><br></span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.<br><br></span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">Founded in 2020 and headquartered in Berlin, Pliant supports over 3,500 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt"><br>Learn more at </span><a href="http://www.getpliant.com" target="_blank" rel="noopener noreferrer"><span style="font-family: Arial, sans-serif; font-size: 10pt">www.getpliant.com</span><span style="font-family: Arial, sans-serif; font-size: 10pt"><br><br></span></a></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">About the Role<br><br></span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">As a<span style="font-weight: bold"> Solutions Engineer (m/f/d)</span>, you’ll be a key technical consultant and enabler for our customers and partners, helping them successfully adopt and scale Pliant’s platform. You will work with an ambitious team of Solutions Engineers, and collaborate cross-functionally with Sales, Partnerships, Customer Success, Product, and Engineering to deliver smooth onboarding, strong integrations, and high-quality technical guidance.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt"><br>This is a hands-on, customer-facing role: you’ll lead integrations, answer technical questions in pre-sales and post-sales contexts, enable customers to use our public APIs (Pro API and CaaS), and ensure feedback from the field is translated into actionable product and documentation improvements.</span></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold"><br>What You’ll Do<br><br></span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Own technical onboarding & integrations: </span><span style="font-family: Arial, sans-serif; font-size: 10pt">Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Support Sales & Partnerships (pre-sales):</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Be the integration “problem solver” during the onboarding (post-sales):</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Enable and train developers & operators:</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Build reusable assets:</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Bring customer feedback into the product loop:</span><span style="font-family: Arial, sans-serif; font-size: 10pt"> Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements.<br><br></span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">What You’ll Bring</span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL).</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Fluent in English<br><br></span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">Bonus points<br><br></span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Fintech/payments/cards experience</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Experience with ERP or accounting integrations (e.g., NetSuite, SAP, Microsoft Dynamics, DATEV, Xero, QuickBooks) and related data flows (accounting  reconciliation, exports, etc.).</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Other European languages are a plus.<br><br></span></li> </ul> <p><span style="font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold">What We Offer<br><br></span></p> <ul> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. </span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Your choice of preferred OS, Windows or Mac</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Flat hierarchy and transparent communication in a relaxed, professional atmosphere</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Opportunity to develop your talent in a dynamic team with ambitious goals</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Flexibility and a remote first work environment.</span></li> <li><span style="font-family: Arial, sans-serif; font-size: 10pt">Company card with a monthly allowance for lunches, coffee, etc. with co-workers</span></li> </ul> <p><br></p> <p><span style="font-family: Arial, sans-serif; font-size: 10pt">At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.</span></p><br><hr><div class="fabric-5qovnk-root MuiBox-root css-witlqh" data-fabric-component="Flex"><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Location</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Toronto, Ontario (Remote)</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Department</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Engineering</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Employment Type</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Full-Time</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Minimum Experience</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Experienced</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div></div>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...