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Software Development Engineer – Integration (IT Systems & APIs)

May 2, 2026

About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our <a rel="noopener noreferrer" href="https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g">YouTube Channel</a> or <a rel="noopener noreferrer" href="https://blog.gohighlevel.com/general-atlantic-joins-highlevel/">Blog Posts</a> <a rel="noopener noreferrer" href="http://gohighlevel.com">gohighlevel.com</a> <a rel="noopener noreferrer" href="https://blog.gohighlevel.com/general-atlantic-joins-highlevel/">Our Blog Has a New Home</a> We’ve consolidated our blog experience into one place so you can find the latest HighLevel updates, strategies, and resources faster . Responsibilities<ul> <li>Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications</li> <li>Build and manage automation workflows for user lifecycle management including onboarding, offboarding, and access provisioning</li> <li>Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications</li> <li>Develop and maintain middleware solutions to support secure and scalable IT integrations</li> <li>Translate IT and business requirements into technical solutions and automation workflows</li> <li>Ensure secure integration practices, including authentication (OAuth, API keys, SAML) and data handling</li> <li>Maintain documentation for IT processes, integration architecture, and automation logic</li> <li>Collaborate with Security and Compliance teams to support ITGC, audit, and access governance requirements</li> <li>Design and implement role-based access control (RBAC) and provisioning workflows across integrated systems</li> <li>Build automation for access reviews, entitlement mapping, and deprovisioning controls</li> <li>Develop integrations with ITSM tools (e.g., Atomicwork) for automated request, approval, and provisioning workflows</li> <li>mplement event-driven integrations using webhooks and APIs to enable real-time updates across systems</li> <li>Perform data validation and reconciliation between systems (e.g., HRMS vs identity platforms)</li> </ul> <ul> <li>4+ years of experience in software development, IT automation, or API integrations</li> <li>Strong hands-on experience with Python or Java</li> <li>Experience working with REST APIs, webhooks, and system integrations</li> <li>Understanding of identity and access management (IAM) and user provisioning workflows</li> <li>Experience with SaaS platforms such as Google Workspace, HRMS tools, and collaboration tools</li> <li>Familiarity with authentication protocols (OAuth 2.0, SAML, API tokens)</li> </ul> <div>Preferred Qualifications</div> <ul> <li>Knowledge of IGA tools such as Okta and Tuebora</li> <li>Experience with ITSM tools (e.g., Atomicwork, ServiceNow)</li> <li>Exposure to integration platforms (Zapier, Workato, MuleSoft)</li> <li>Knowledge of Google Admin APIs, Darwinbox APIs, Slack APIs</li> <li>Understanding of ITGC, SOX controls, and access governance processes</li> <li>Experience working in SaaS or enterprise environments</li> <li>Familiarity with automation scripting and event-driven workflows</li> </ul> <h1>EEO Statement</h1> The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...