Service Technician, Tysons Galleria

About the position

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

  • Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
  • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Ability to demonstrate and teach learned technical skills/knowledge with others
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Requirements

  • 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice-to-haves

  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
  • Experience in luxury automobile repair environments.

Benefits

  • medical, dental, and vision insurance
  • life and disability coverage
  • paid time off
  • paid holidays
  • paid sick leave
  • 401(k) retirement plan
  • equity program
  • discretionary annual cash incentive program
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