Server/Hostess

A Server is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.<br><br><strong>What will I be doing?<br><br></strong>As a Server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Server will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:<br><br><ul><li>Manage guest queries in a friendly, timely, and efficient manner</li><li>Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents</li><li>Ensure knowledge of menu and all products</li><li>Ensure mis-en-place is well stocked at all floor stations</li><li>Follow correct reporting procedures if faced with issues</li><li>Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner</li><li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li><li>Comply with hotel security, fire regulations and all health and safety legislation<br><br><br></li></ul><strong>What are we looking for?<br><br></strong>A Server serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br><ul><li>Positive attitude</li><li>Good communication skills</li><li>Committed to delivering high levels of customer service</li><li>Excellent grooming standards</li><li>Flexibility to respond to a range of different work situations</li><li>Ability to work on your own or in teams<br><br><br></li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br><ul><li>Experience in Food and Beverage department and/or industry</li><li>Previous experience of cash handling</li><li>Knowledge of Food Hygiene Regulations<br><br><br></li></ul><strong>What will it be like to work for Hilton?<br><br></strong>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br><br>Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Hilton makes every effort to accommodate candidates with disabilites. For assistance, please contact us at AODA_HILTONS_IN_CANADA@hilton.com anytime, or call 1-844-217-AODA Monday through Friday, 9:00am - 5:00pm EST.<br><br><strong>Work Locations<br><br></strong>Hilton Mississauga Meadowvale<br><br>A Server is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.<br><br><strong>What will I be doing?<br><br></strong>As a Server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Server will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:<br><br><ul><li> Manage guest queries in a friendly, timely, and efficient manner </li><li> Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents </li><li> Ensure knowledge of menu and all products </li><li> Ensure mis-en-place is well stocked at all floor stations </li><li> Follow correct reporting procedures if faced with issues </li><li> Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner </li><li> Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene </li><li> Comply with hotel security, fire regulations and all health and safety legislation <br><br><br></li></ul><strong>What are we looking for?<br><br></strong>A Server serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br><ul><li> Positive attitude </li><li> Good communication skills </li><li> Committed to delivering high levels of customer service </li><li> Excellent grooming standards </li><li> Flexibility to respond to a range of different work situations </li><li> Ability to work on your own or in teams <br><br><br></li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br><ul><li> Experience in Food and Beverage department and/or industry </li><li> Previous experience of cash handling </li><li> Knowledge of Food Hygiene Regulations <br><br><br></li></ul><strong>What will it be like to work for Hilton?<br><br></strong>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br><br>Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Hilton makes every effort to accommodate candidates with disabilites. For assistance, please contact us at AODA_HILTONS_IN_CANADA@hilton.com anytime, or call 1-844-217-AODA Monday through Friday, 9:00am - 5:00pm EST.<br><br><strong>Schedule<br><br></strong>Part-time<br><br><strong>Brand<br><br></strong>Hilton Hotels & Resorts

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...